Administrative Officer

eTeach UK Limited; East Midlands; On-site; GBP 11,000 - 12,000; Part time

Job summary

A leading educational institution in the East Midlands is looking for an administrative support member to join their reception team. The role emphasizes customer-focused service, supporting a diverse community while ensuring effective safeguarding practices. Candidates should be skilled in Microsoft Office, particularly Word and Excel, and demonstrate the ability to prioritize workloads efficiently. This position offers a supportive environment and numerous staff healthcare benefits, aimed at helping students thrive in their education.

Benefits

Healthcare benefits

Cycle to work scheme

RAC vehicle benefits

Qualifications

• Experience working under general instruction in an administrative role.
• Ability to handle a range of administrative tasks according to established procedures.
• Passion for working within an inclusive community and engaging with stakeholders.

Responsibilities

• Provide pro-active customer-focused administrative support.
• Maintain positive relationships within the community.
• Support students in their educational journey.

Skills

Administrative processing

Workload prioritization

Microsoft Word

Microsoft Excel

CALM under pressure

Effective safeguarding

Team player

Tools

SIMS

Job description

Overview

We are looking a passionate, ambitious and motivated team member to join our reception team to provide a pro-active, customer focused and professional administrative support service. We require someone who understands how important support staff are in supporting our young people and their families. This role will involve both inward and outward facing elements and it is critical that positive relationships are maintained in all areas of our community.

Start Date: 4th March 2026

Term: Permanent (You are required to complete a 26 working weeks probation period before the appointment is confirmed)

Hours: 19 hours per week / 39 weeks (Term time + 19 hours)

Working Day: Wednesday - 12.30pm to 5.00pm
Thursday - 9.00am to 5.00pm (30 minute lunch break)
Friday - 9.00am to 4.30pm (30 minute lunch break)

Grade: LG Grade 3, SCP 5-6 (Generic job description E9009B)

Actual salary: £11.337 - £11,517

Who are we looking for?

We welcome candidates who share our belief that our diverse community deserve the very best! Therefore, the successful candidate will:

• be able to work under general instruction and guidance, handling a range of administrative processes and tasks that are covered by established procedures
• be able to prioritise their own workload efficiently
• be able to use Word, Excel, email and other packages effectively
• be able to input/retrieve information on SIMS
• have the ability to remain calm under pressure
• play a part in embedding our shared vision and ethos across all areas of the College
• be a TCOLC Character role model, embodying our four pillars: Intellectual, Moral, Community and Performance
• ensure students are well supported to develop the knowledge and behaviours that will enable them to flourish, even in the face of challenges
• be passionate about working in an inclusive, multi-faith and multi-cultural community and understand the importance of engaging parents/carers and community leaders in the education of our students
• always act in the best interests of children through ensuring highly effective safeguarding procedures
• be a team player, who relishes the opportunity to work with colleagues across the whole College
• be highly motivated and demonstrate an ability to learn

Who are we?

The City of Leicester College is a thriving multi-cultural 11-19 college, with nearly 1600 students on roll, which includes a highly successful sixth form of 250+. Whilst we are one of the largest schools in the city, we maintain a distinct identity and prioritise the health and well-being of our staff and students alike.

In recent years, we have made huge changes to ensure that ambition sits at the heart of everything we do. The changes we have made to curriculum, behaviour and personal development programs have seen us deliver the best exam results we have ever had by some considerable margin.

Offer to successful candidate

For the successful candidate we can offer:

• a challenging, rewarding inner-city multi-cultural, multi-faith community
• a school where we are truly ambitious for the community that we serve
• a supportive and purposeful induction
• committed, enthusiastic, creative staff and students
• a friendly and supportive working environment where staff work as a team
• staff healthcare benefits through Bupa
• staff RAC vehicle benefits
• staff ‘cycle to work’ scheme

Closing date for applications: The closing date for this position is 9:00am on Monday 5th January 2026. Interested candidates are advised to apply as soon as possible as we reserve the right to close this vacancy earlier than the specified deadline if a suitable candidate is found.

Interviews will be held in the same or following week but may take place sooner.

References will be sought from the shortlisted candidates nominated referees prior to interview.