Administrative Assistant | University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading NHS Trust in Greater London is seeking an Administrative Assistant to join the dynamic Palliative Care Service. You will engage with the medical examiners service and manage administrative processes to ensure efficient support for patients and the multidisciplinary team. Ideal candidates will have excellent communication skills and experience in database maintenance, particularly with Microsoft Excel. The role offers flexible working options and a supportive environment.

Benefits

Flexible working options

Supportive working environment

Recognition for staff satisfaction

Qualifications

• Must have excellent communication skills and experience in database management.
• Should be detail-oriented, flexible, and capable of working autonomously.

Responsibilities

• Engage with and support the medical examiners service.
• Manage administrative processes for three Palliative Care Service teams.
• Deliver a high-quality administration service and maintain databases.

Skills

Excellent written and verbal communication skills

Experience maintaining databases

Confidence in using Microsoft Excel

Highly organized and detail-oriented

Proactive and capable of managing a high-volume workload

Tools

Microsoft Excel

Job description

An exciting opportunity has arisen to join our very dynamic Palliative Care Service as an Administrative Assistant. The service includes three teams which support patients at various stages of their illness:

• Enhanced Supportive Care
• Specialist Palliative Care
• Transforming End of Life Care

As part of this role you will engage with and support the medical examiners service at UCLH, and actively manage the administrative processes attached to the services, ensuring a smooth and efficient service for both the multidisciplinary team and patients.

Key Responsibilities

• Engage with and support the medical examiners service at UCLH.
• Actively manage administrative processes for the Palliative Care Service's three teams, ensuring a smooth and efficient service for the multidisciplinary team and patients.
• Deliver a high‑quality administration service, fostering a positive patient experience and excellent customer service.
• Maintain and update patient and service databases, using Microsoft Excel.
• Manage a high‑volume workload, working autonomously and proactively.

Qualifications

• Excellent written and verbal communication skills.
• Experience maintaining databases and confidence in using Microsoft Excel.
• Highly organized, detail‑oriented, and able to work efficiently in a busy environment.
• Proactive, with willingness to take ownership, accountability, and manage high‑volume workload.
• Flexible, accurate, and capable of working autonomously.

About UCLH

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically‑led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.

We are committed to sustainability and have pledged to become a carbon net‑zero health service, embedding sustainable practice throughout UCLH.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Benefits

• Flexible working options available.
• Highly supportive and inclusive working environment.
• Opportunity to work within one of the UK's leading NHS Trusts, recognised for staff satisfaction.