Administrative Assistant / Receptionist

Teaching Vacancies; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local educational institution in Bristol seeks a friendly and organized individual for the role of a school administrative assistant. You will be the first point of contact, handling inquiries and general office duties while ensuring a welcoming environment. The ideal candidate has excellent communication skills, an understanding of safeguarding, and the ability to manage multiple tasks calmly. This position offers a dynamic workplace within a supportive team.

Benefits

Supportive team environment

Dynamic workplace

Qualifications

• Ability to handle telephone, email, and face-to-face inquiries professionally.
• Experience in administrative duties is preferred.
• Strong understanding of safeguarding procedures.

Responsibilities

• Welcome visitors and manage enquiries at the school office.
• Perform general office duties such as managing emails and calls.
• Assist with compliance and data management tasks.

Skills

Communication skills

Organizational skills

Time management

Customer service

Tools

Office 365

Management Information Systems

Job description

Overview

JOB PURPOSE: To be an ambassador for the school when meeting parents and other visitors. To provide administrative duties to support the efficient day to day running of the school office. To provide a friendly and positive first point of contact to the school. To fulfil their job description, and to ensure they have read, understood and follow all safeguarding guidance including the Safeguarding Policy, Keeping Children Safe in Education: Information for all school and college staff (from Working Together document) and the Guidance for Safer Working Practice for Adults who work with Children and Young People.

Reception

• Providing a warm welcome to all. Dealing with telephone, email and face to face enquiries in an efficient and professional manner and providing hospitality for visitors.
• To maintain the security and safeguarding of the school by controlling access and ensuring the completion of relevant procedures i.e. signing in, issuing of identification badges.
• To look after the school office and reception area ensuring that they are welcoming and tidy.

General administration

• To undertake general office duties e.g. telephone calls, emails, ensuring that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to colleagues promptly; dealing with incoming and outgoing post, maintaining the school diary, co-ordinating school dinner orders, liaising with the kitchen/parents, co-ordination of school visits, etc.

Compliance, Data Management and Statutory Returns

• To assist with the maintenance and update of the school Management Information System and other online data storage, including producing reports when required.
• Ensure statutory returns are completed in a timely and accurate manner.

Admissions, Attendance and Safeguarding

• To record pupil absences daily from parents.
• To assist with school admissions administration, under the direction of the Office Manager.
• To provide admin support to the Headteacher, governors and other teachers, as required.

Marketing, publicity and communications

• To update and maintain the school website, prepare newsletter and other publicity.
• Support the school’s use of Office 365, Teams etc; ensuring there are efficient internal communications.

General professional duties

• To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the School as outlined in the school’s Safeguarding and Child Protection policy.
• To recognise health and safety is a responsibility of every employee, to take reasonable care of self, pupils and others and to comply with the school’s Health and Safety Policy and any school-specific procedures and rules that apply to this role.
• To respect the confidentiality of personal information, including that of pupils, staff and families, and to ensure the confidentiality of information received.

The above serves as a guide and is not exhaustive; all professional staff are expected to undertake other duties and projects as may be reasonably required in accordance with the grade of the post. You will be working as part of a small, friendly team and may be asked to provide extra support within the school during busy periods.

What the school offers its staff

Crockerne Primary School office is an exciting and dynamic place to work. You will be the first point of contact for the school community, both face to face and via email/telephone. The role demands an individual who is friendly, calm under pressure, resilient, can prioritise and multi-task – all with a smile! If you feel you have these qualities, you may be the person we are looking for.

Commitment to safeguarding

https://www.kaleidoscopemat.co.uk/uploads/9/4/7/2/94728976/safeguarding_policy_kmat_2022.pdf