Administrative Assistant

Associa; England; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading escrow services provider in the United Kingdom is looking for a full-time Administrative Assistant. The role involves supporting the opening, closing, and maintenance of escrow accounts, preparing documents, and interacting with customers. Candidates should possess strong communication and customer service skills, proficiency in Microsoft Office, and the ability to manage time effectively. Salary ranges from $36,000 to $38,000 per year, along with competitive benefits. This position offers opportunities for career growth in a recognized great workplace.

Benefits

Paid vacation

Paid personal time off

Health and dental coverage

Long-term disability and life insurance

Career growth opportunities

Wellness program

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Ability to interpret and complete instructions accurately.

Responsibilities

• Communicate requirements and information to clients.
• Prepare and review closing documents and transactions.
• Organize and maintain workspaces.

Skills

Knowledge of Microsoft Office products

Professional communication skills

Professional customer service skills

Time management skills

Confidentiality and discretion

Tools

Office equipment (copier, phone systems)

Job description

Associa BC is looking for a full-time, permanent Administrative Assistant to supports and assists opening, closing, and maintenance of escrow accounts including document creation. Individuals in this position may interact with escrow customers. The day-to-day responsibilities of a Forms/Resale Assistant typically involve opening escrow orders, review and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings. Additionally, responsible for escrow logs, reports, and other files.

Duties

• Communicate requirements and other information to clients including title exceptions.
• Prepare and review documents for closing and handle the disbursement and follow up of all escrow transactions.
• Open orders, input closing statements from a worksheet prepared by escrow officers.
• Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions.
• Acquire all information needed to prepare required documents and escrow instructions from all parties.
• Keeps workspaces organized and maintained.
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
• Other duties as assigned.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, phone systems, etc.).
• Knowledge of company policies, procedures, and forms.
• Confidentiality and discretion in the performance of all duties
• Time management and time critical prioritization skills.

• 37.5 hour work week
• Salary range $36,000 - $38,000 per year
• Paid vacation
• Paid Personal time off
• Paid Sick days
• Two additional paid Statutory holidays
• Extended Health and Dental coverage, funded by employer
• Long Term Disability and Life insurance, funded by employee
• Benefits Plus program for wellness
• Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
• A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!