Administration Officer & Patient Services & Radiology

NHS National Services Scotland; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Scotland is seeking a dedicated Clerical Officer for their Radiology Department. This full-time role involves providing exceptional reception and clerical support, maintaining the Radiology Computer System (CRIS), and liaising with patients and medical staff. Ideal candidates will have strong organizational skills, excellent communication abilities, and a detail-oriented approach. Join a dynamic team in a supportive workplace that values work-life balance and diversity.

Qualifications

• Detail-oriented and professional approach.
• Passion for providing excellent clerical support in healthcare.

Responsibilities

• Deliver a welcoming and professional reception service.
• Perform various clerical duties to support department operations.
• Update and manage patient records on the Radiology Computer System (CRIS).
• Communicate effectively with patients, medical professionals, and colleagues.
• Ensure confidentiality and accuracy in all administrative tasks.

Skills

Strong organizational and administrative skills

Excellent communication and interpersonal abilities

Proficiency in using computer systems

Ability to work efficiently in a fast-paced environment

Tools

Radiology Computer System (CRIS)

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, full time position. The shift pattern for this position is 8am-8pm Monday to Sunday.

We are seeking a dedicated and efficient Clerical Officer to join our Radiology Department. In this role, you will provide exceptional reception and clerical support, ensuring smooth operations within the department. You will play a key part in maintaining an accurate and updated Radiology Computer System (CRIS), while liaising professionally with patients, medical staff, GPs, and other clerical colleagues.

Key Responsibilities:

• Deliver a welcoming and professional reception service.
• Perform a variety of clerical duties to support department operations.
• Update and manage patient records on the Radiology Computer System (CRIS).
• Communicate effectively with patients, medical professionals, and colleagues.
• Ensure confidentiality and accuracy in all administrative tasks.

Skills and Requirements:

• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using computer systems; experience with CRIS is desirable.
• Ability to work efficiently in a fast-paced environment.

If you are detail-oriented, professional, and passionate about providing excellent clerical support in a healthcare setting, we would love to hear from you.

Informal contact: Annette Reilly, Admin Manager, 0141 452 3618, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

NHSGGC recognise the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and the tenure is listed as ‘various’, we encourage applications from individuals seeking flexible working arrangements and this will be included as a topic for discussion during the recruitment process. Relevant HR policies on our HR connect site.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

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