Admin bank

NHS; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare provider in London is seeking a reliable and organised Admin Assistant to support their Primary Care Network team. The role involves managing patient referrals, scheduling appointments, and providing essential administrative support. Ideal candidates will have strong organisational skills and some experience in healthcare or administrative settings. The position offers a part-time contract with a salary of £12.21 per hour, at a location in London.

Qualifications

• Previous administrative experience, preferably in a healthcare setting.
• Experience in a healthcare setting is a plus.

Responsibilities

• Open and close the building, ensuring security and smooth operation.
• Greet and assist arriving patients, providing a welcoming and professional environment.
• Create and manage referrals via the Electronic Referral System (ERS).
• Serve as the main point of contact for clinical staff, facilitating communication and support.

Skills

Strong organisational skills

Excellent communication abilities

Ability to multitask in a fast-paced environment

Tools

Microsoft Office

Electronic Referral System (ERS)

EMIS

Job description

Job Summary

Applicants must have prior NHS administrative experience. We are seeking a reliable and organised individual to join our Primary Care Network (PCN) team as an Admin Assistant. In this role you will provide essential administrative support with a focus on managing referrals, handling and processing patient referrals, managing communication, scheduling appointments, maintaining records, and assisting with general office tasks. The ideal candidate will have excellent organisational skills, a proactive attitude, and the ability to work collaboratively in a fast‑paced environment.

Responsibilities

• Open and close the building, ensuring security and smooth operation.
• Greet and assist arriving patients, providing a welcoming and professional environment.
• Create and manage referrals via the Electronic Referral System (ERS).
• Serve as the main point of contact for clinical staff, facilitating communication and support.
• Ensure clinic rooms are clean, tidy, and well‑stocked with necessary supplies.
• Perform general administrative tasks to support the day‑to‑day operations of the PCN.

Qualifications

• Strong organisational skills.
• Excellent communication abilities.
• Ability to multitask in a fast‑paced environment.
• Experience in a healthcare setting is a plus.

Person Specification

• Strong organisational and time‑management skills.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy in administrative tasks.
• IT proficiency, including Microsoft Office, ERS, and EMIS.
• Experience in customer service, ideally in healthcare.
• Ability to work collaboratively with a team.
• Flexible and adaptable to varying tasks.
• Previous administrative experience, preferably in a healthcare setting.
• Aware of security and health & safety procedures.
• Experience working within a Primary Care Network (PCN) or healthcare setting.
• Knowledge of clinical procedures and medical terminology.
• Familiarity with electronic healthcare systems beyond EMIS and ERS.
• Ability to manage and prioritise multiple tasks in a fast‑paced environment.
• Strong problem‑solving and decision‑making skills.Experience in managing patient referrals and appointments.
• Proactive attitude with the ability to work independently.
• Strong interpersonal skills and ability to build relationships with patients and staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.

Job Details

• Salary: £12.21 an hour
• Contract: Bank
• Working pattern: Part‑time
• Reference number: A2063‑26‑0000
• Location: Allum Medical Centre, Fairlop Road, London, E11 1BN

Employer Details

• Employer Name: Forest Integrated Health PCN
• Address: Allum Medical Centre, Fairlop Road, London, E11 1BN
• Website: https://www.ecclesbourneandrodingvalley.nhs.uk/