Admin Assistant- Bookings

Ramsay Health Care UK Operations; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading independent hospital group in Nottingham is seeking an experienced Administrative Assistant to join their Booking Department. The role involves booking appointments, handling patient calls, and providing reception duties. Candidates should have previous administrative experience, excellent communication skills, and the ability to work both independently and in a team. This position offers a full-time contract with a competitive salary and various employee benefits.

Benefits

25 days leave & bank holidays

Private pension with Ramsay matching up to 5%

Flexible shift patterns

Private healthcare for you and dependents

Free training and development

Free parking on site

Subsidised staff restaurant

Discounts and special offers via benefits portal

Qualifications

• Experience in a healthcare setting is an advantage.
• Strong organizational skills are essential.
• Confident in interacting with patients and other staff.

Responsibilities

• Book and confirm appointments.
• Handle patient calls efficiently.
• Provide reception duties during busy periods.

Skills

Previous administrative experience

Computer literacy

Excellent communication skills

Proficient IT skills

Ability to work effectively in a team

Education

General education with GCSE (or equivalent) grades A–C

Job description

Job Description

Location: Nottingham Woodthorpe Hospital, Nottingham

Hours: 37.5 hours per week – Full time

Salary: Dependent on experience, plus benefits

Summary

The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located to the north of Nottingham city centre, with excellent on‑site parking and good public transport access. Today we are a modern, well‑equipped hospital with 41 private en‑suite bedrooms and two operating theatres, continually developing our services to offer a comprehensive range of specialist departments and high‑standard care.

The role

Woodthorpe Hospital seeks an experienced Administrative Assistant for our busy, friendly, forward‑thinking Booking Department. You will provide high‑standard care support to our patients.

Responsibilities

• Book and confirm new and follow‑up appointments
• Handle telephone calls from patients
• Use the national Choose & Book referral system
• Build clinic and theatre lists
• Seek prior approval from CCGs
• Provide reception duties during busy periods

Qualifications

• Previous administrative experience and computer literacy
• General education with GCSE (or equivalent) qualifications, grades A–C
• Excellent communication skills and confidence in interacting with staff, consultants and patients
• Proficient IT and administration skills
• Ability to work effectively in a team, and independently when required

Benefits

• 25 days leave & bank holidays
• Buy & Sell Flexi Leave Options
• Private pension with Ramsay matching up to 5% after qualifying period
• Flexible shift patterns where possible
• Enhanced competitive parental leave policies
• Private healthcare for you and dependents (including online GP)
• Life assurance (Death in service)
• Free training and development via the Academy
• Free parking on site for workers (where possible)
• Subsidised staff restaurant (where possible)
• Over 8,000 discounts and special offers via benefits portal
• The Blue Light Card Scheme
• Book discounted cinema tickets via the dedicated cinema portal

About Us

Ramsay Health Care UK is a leading independent hospital group with over 50 years of experience, operating in 11 countries and employing 77,000 staff who treat 8 million patients each year. We pride ourselves on a strong partnership with the NHS and a commitment to equality of opportunity for all.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.