Accounts / Customer Service Rep

Skillframe Ltd; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established client in the Hampton Court area is seeking an Accounts/Customer Service Representative. This role involves managing customer interactions and financial operations, ideal for a finance-oriented individual with prior accounting experience. Opportunities for professional growth are plentiful in this dynamic office environment.

Qualifications

• Prior accounting experience is essential.
• Experience in customer service roles is an advantage.
• Technical skills to manage automated systems/apps.

Responsibilities

• Engage with customers and process sales orders.
• Manage VAT, financial analysis, and maintain ledgers.
• Implement automation for customer interactions.

Skills

Interpersonal Skills

Tech-Savvy

Accounting

Proactive Approach

Tools

Sage

Excel

Job description

Accounts/Customer Service Representative in the Hampton Court Area!

If you are a dynamic individual with a knack for finance, strong interpersonal skills, and tech-savviness, this could be the perfect opportunity for you! Our well-established client in the scenic Hampton Court area is seeking a Finance person with a unique flair. In this role, you'll work alongside a fantastic team, embracing a variety of tasks from accounts management to sales admin and customer service.

Reporting to the Managing Director and the Management Team, as well as an External Accountant, this role encompasses two key aspects:

Customer Service/Technical Administration:

- Engage with customers in a friendly and helpful manner

- Handle customer emails and process sales orders

- Implement an automated system/app for streamlined customer interactions

- Support staff productivity through effective system integration

Finance:

- Manage VAT and annual returns, monthly reports, and financial analysis

- Maintain debtor and creditors ledgers, monitor budgets, and assess financial performance

- Oversee vendor agreements, financial statements, and cashflow reports

- Recommend cost-saving measures and ensure smooth finance operations

The ideal candidate will bring prior accounting experience, a proactive approach to system setup, and proficiency in Sage & Excel. This role offers an excellent opportunity for professional growth in a dynamic environment.

Work Hours: 9am - 5.30pm, Monday to Friday (Office-based only)

Salary: £30,000 - £35,000 per annum

Don't miss out on this exciting opportunity to excel in your career!