Account Manager - Strategic Accounts

DS Smith; Bristol; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading packaging solutions provider is looking for an Account Manager to join their UK Strategic Accounts team. This home-based position involves managing relationships with large accounts and delivering exceptional customer experiences. Ideal candidates possess strong account management experience and negotiation skills, thriving in a dynamic environment. Frequent travel across the UK is required. Competitive salary and benefits are offered.

Benefits

Competitive salary

Company Car

Sales bonus scheme

25 days holiday plus bank holidays

Pension scheme

Life assurance

Income protection

Sharesave scheme

Employee Discounts

Cycle to work scheme

Qualifications

• Proven experience managing accounts in an Account Management role.
• Strong ability to work independently with travel as needed.
• Ability to analyze financial insights and initiate actions.

Responsibilities

• Build relationships with large accounts and support customers.
• Work with sales teams to identify new growth areas.
• Deliver commercial and service reports to clients.

Skills

Account management experience

Strong business acumen

Negotiation skills

Presentation skills

Job description

About the role

The DS Smith Sales team are a dynamic and vibrant mix of professionals who focus on delivering the Sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions. From our energetic Business Development Team who create opportunities, to our incredible Account Managers who build & strengthen relationships with Global Brands, the Sales team are the face of our business and our biggest ambassadors!

We have a fabulous opportunity for a pro-active and ambitious individual to join as an Account Manager for the UK Strategic Accounts team. This would be a perfect opportunity for an existing Account Manager, with experience of managing large accounts to come and be part of this amazing team!

Working and supporting the Strategic Accounts Manager, you will be using your experience to build and establish relationships with some of our largest accounts and support those customers in line with our growth strategy. This is a customer facing role working in partnership with key clients as an internal partner, from reviewing existing products, to providing regular commercial and service reports, updates and supporting during tender updates and new proposals.

As a natural ‘people-person’, you will thrive on networking with the wider sales teams and customer sites to allow to you to identifying new growth areas, drive performance through engagement and awareness to maximise revenue to support the account strategy and plans. Working with our innovation teams, you will be identifying ways to support the customers whilst delivering a fabulous customer experience.

You will be home-based but there is a strong focus on travelling to meet customers and teams at our sites – which can cover all the UK.

So, if you have experience within strategic account management, have the tenacity and spirit to work in a fast-paced role and are eager for a new challenge – then we might be looking for you!

About you

• Proven success, knowledge, and experience managing accounts in an Account Management role – packaging product experience desirable but will welcome experience in other areas
• A Full driving license
• A strong ability to work independently & remotely with travel as needed
• Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
• Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
• Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
• Ability to deliver dynamic & professional presentations

Benefits

• Competitive salary
• Company Car
• Sales bonus scheme
• 25 days holiday plus bank holidays
• Pension scheme, life assurance and income protection
• Sharesave scheme
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location: This is a full time, home-based role with frequent travel to sites in London, Manchester, Birmingham, and other customer sites as required

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

Fair recruitment at DS Smith

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

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