Account Manager

Office Angels; Basildon; On-site; GBP 29,000 - 35,000; Full time

Job summary

A recruitment agency in Basildon is seeking a driven Account Manager / Sales Executive to manage client accounts and enhance customer relationships. The role requires previous sales and customer service experience, strong communication skills, and proficiency in CRM systems. You will be responsible for engaging with clients, handling enquiries, and identifying new business opportunities while contributing to profit growth. Competitive salary and comprehensive benefits provided.

Benefits

23 days annual leave + Bank Holidays

Company Pension

On-site Parking

Health Benefit Scheme

Qualifications

• Previous experience in a sales and customer service environment.
• Strong written and verbal communication skills.
• Competence with CRM systems, Word, and Excel.

Responsibilities

• Managing key client accounts and ensuring excellent service.
• Engaging and influencing customers for growth.
• Handling standard and complex enquiries and processing orders.
• Gathering competitor and market intelligence.
• Meeting with clients to develop relationships and secure partnerships.
• Negotiating with suppliers.

Skills

Sales experience

Customer service

Communication skills

CRM systems

Word and Excel competence

Job description

Account Manager / Sales Executive

Location: Basildon

Salary: £35000

Working hours: 8:45am - 5:15pm, Monday to Friday

Benefits:

• 23 days annual leave + Bank Holidays, plus Christmas shutdown
• Company Pension
• On-site Parking
• Health Benefit Scheme

Are you a driven Sales professional looking to take the next step in your career? We're seeking an enthusiastic and capable Sales Executive to join a friendly and supportive team in Basildon. If you're confident, customer-focused, and eager to grow, we'd love to hear from you!

Responsibilities

• Managing key client accounts, ensuring they receive excellent service and identifying opportunities for growth
• Engaging and influencing customers, from one-off buyers to long-term accounts
• Handling a mix of standard and more complex enquiries, providing quotations and processing orders
• Gathering competitor and market intelligence, analysing opportunities, and helping to secure profitable business
• Meeting with clients to develop relationships and secure new business opportunities
• Working closely and negotiating with UK and international suppliers

Key Skills & Experience

• Previous experience in a sales and customer service environment
• Strong written and verbal communication skills
• Competence with CRM systems, Word, and Excel
• Ability to up-sell, cross-sell, and contribute to profit growth

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.