Account Manager - Newcastle/Remote - £60k + 20-60% bonus

Jefferson Frank; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing software consultancy in Newcastle is seeking an experienced Account Manager to manage key client relationships and drive business growth. This role offers a competitive salary of £60,000 plus a performance-related bonus and flexible working arrangements, primarily from home. The ideal candidate has over 3 years in Account Management within IT consultancy and strong communication skills.

Benefits

Private Healthcare

Monthly social events

Access to training/certifications

Qualifications

• 3+ years of experience in Account Management within IT consultancy.
• Proven experience working with software development teams.
• Strong multitasking and organisational skills.

Responsibilities

• Build and maintain strong, long-term client relationships.
• Develop strategies to grow accounts and identify upsell opportunities.
• Stay informed on industry trends and emerging technologies.

Skills

Account Management

Communication

Stakeholder Management

Organisational Skills

Commercial Acumen

Job description

Overview

Account Manager - Newcastle/Remote - £60k + 20-60% bonus

Please note - this role will require you to attend the Newcastle based office weekly. To be eligible for this role you must have the unrestricted right to work in the UK and not require sponsorship now or at any time in the future.

Are you a relationship-driven professional with a passion for technology and client success? A dynamic and fast-growing software consultancy is looking for an experienced Account Manager to join their team in Newcastle. This is a fantastic opportunity to work with a diverse portfolio of clients across both public and private sectors, helping them achieve their goals through innovative tech solutions.

As an Account Manager, you\'ll be the trusted advisor and main point of contact for key clients. You\'ll manage relationships, identify growth opportunities, and ensure the successful delivery of services. Your strategic mindset and communication skills will be essential in driving client satisfaction and business expansion.

Responsibilities

• Client Relationship Management: Build and maintain strong, long-term client relationships; Understand client goals and proactively offer tailored solutions; Act as the primary liaison, resolving issues and ensuring satisfaction
• Account Growth & Retention: Develop strategies to grow accounts and identify upsell opportunities; Monitor client challenges and propose innovative solutions; Lead contract renewals and support promotional activities
• Market Insight & Strategy: Stay informed on industry trends and emerging technologies; Use market knowledge to anticipate client needs and position the company as a trusted partner
• Reporting & Analysis: Track key metrics and provide regular performance reports; Manage engagement finances and ensure commercial success

What We're Looking For

• 3+ years of experience in Account Management within IT consultancy
• Proven experience working within or closely alongside software development teams
• Strong multitasking and organisational skills
• Excellent communication and stakeholder management abilities
• Commercial acumen and understanding of fee structures
• Experience working with large clients (e.g., FTSE 100, government)
• Knowledge of software engineering is a plus

Benefits & How to Apply

This role offers a competitive salary of £60,000 plus a 20-60% performance related bonus. You will benefit from flexible working including working primarily from home. Other benefits include Private Healthcare, monthly social events and access to training/certifications.

To apply for this role please submit your CV or contact David Airey on 0191 338 7508 or at [e-mail].

Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We\'re the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.