Account Manager – Metering

Crown Oil UK; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading oil and gas company in Bury St Edmunds is seeking an enthusiastic Account Manager to join their Metering Sales team. This role involves managing a pipeline of 60–90 active inquiries, converting leads, and delivering excellent customer experiences. Ideal candidates will have experience in sales or account management and possess strong relationship-building skills. The company offers monthly commissions, performance incentives, and comprehensive in-house training to support your career growth.

Benefits

Monthly commission based on performance

Top performer incentives

Full in-house training

Collaborative team culture

In-house CRM system

Qualifications

• Experience in sales, account management, or customer service preferred.
• Must be a confident communicator.
• Ability to manage a busy workload.

Responsibilities

• Manage a pipeline of 60–90 active enquiries.
• Work with warm inbound leads from PPC campaigns.
• Conduct outbound calls to warm customer data.

Skills

Sales experience

Account management

Customer service

Relationship-building skills

Organisational skills

Proactive approach

Target-driven

Teamwork

Job description

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Join a growing, high-performing team where your sales skills make a real impact.

We’re looking for an enthusiastic and target-driven Account Manager to join our Metering Sales team. You’ll be at the heart of our customer journey — managing enquiries, converting leads, and delivering a great experience from first contact through to sale completion.

If you’re motivated by hitting goals, building relationships, and being rewarded for your success, this role is for you.

What You’ll Do:

• Manage a pipeline of 60–90 active enquiries, ensuring timely follow-ups and conversions.
• Work with warm inbound leads from PPC campaigns, customer connections, and data-driven targeting.
• Conduct outbound calls to warm customer data (no cold calling).
• Create self-generated quotes and manage sales through to completion.
• Achieve targets for profit, order volume, and quality assurance.
• Collaborate closely with Connections and Operations teams for seamless project handovers.
• Support a mix of domestic (70%) and commercial (30%) customers – from homeowners to developers and landlords.

What We’re Looking For:

• Experience in sales, account management, or customer service (metering background prefered)
• Confident communicator with great relationship-building skills
• Organised, proactive, and able to manage a busy workload
• Target-focused and motivated by achieving results
• Team player who enjoys working in a fast-paced environment

What We Offer:

• Monthly commission based on profit, order volume, and QA
• Top performer incentives – chance to win a £5,000 holiday and a week’s paid leave
• Full in-house training and ongoing development support
• A collaborative, supportive team culture
• In-house CRM system built specifically for our product and sales process

If you're looking to join a fast-growing, innovative business where your administrative skills can make a real impact, we'd love to hear from you.

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.