Account Manager (In-Store POS)

Inspired Thinking Group (ITG); Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading marketing firm is seeking an Account Manager to coordinate the production and delivery of in-store POS for the Co-op account. The role includes managing project timelines, maintaining relationships with clients, and ensuring high-quality delivery. Ideal candidates will demonstrate strong project management skills, attention to detail, and experience in an agency environment.

Benefits

25 days’ holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Monthly Employee Awards

Referral scheme

Cycle to Work Scheme

Enhanced Family Friendly Leave

Wellbeing Programme

Qualifications

• Previous experience in an agency environment with advertising experience.
• Strong experience with project management and managing multiple projects.
• Good knowledge of creative processes and understanding of in-store POS.

Responsibilities

• Coordinate and facilitate production and delivery of in-store POS for the Co-op.
• Maintain good relationships with both internal and external stakeholders.
• Manage cost trackers and ensure timely delivery of projects.

Skills

Exceptional people skills

Project management

Attention to detail

Customer-focused mentality

Job description

Overview

This is an exciting opportunity to coordinate and facilitate the production and delivery of in-store Point of Sale (POS) for the Co-op account. The Account Manager works directly with the Co-op marketing team and is responsible for keeping all campaigns within budget and on time. The role exists in support of the Account Director for each business unit area and focuses on verification, accuracy and completeness of all artwork running through our bespoke system Canopy. This role requires commitment, resilience and a keen focus on project management.

Responsibilities

• Receiving briefs from the team leads, or directly from the client (Co-op Marketing) and clearly communicating timelines, creative templates that will be followed and costings.
• Lead pre-production meetings for your business unit per campaign (prior to briefing artwork) to ensure Co-op marketing have given a clear finalized artwork brief
• Maintain a great relationship with ITG Artwork Production Team (based in Birmingham at ITG Head Office) and flag urgent or large campaigns in advance, giving them realistic deadlines.
• Replying to all queries in a timely manner with both internal ITG teams and Co-op marketing teams.
• Brief final artwork to ITG Production team using pre-approved templates, with enough time for them to complete the job well, especially during busy periods. Avoid bottleneck artwork periods by pre-planning and having open discussions with the wider team on when artwork is expected to be briefed.
• Accurately manage information from the Co-op business units (these will include the in-store teams, production teams and campaign team), formulating full production and artwork briefs, ensuring all artworks from Co-ops kits are on the system and delivered in time.
• Ensure that printers have been engaged each campaign on deadlines, workload and realistic timings on when they will receive final artwork.
• Ensure all Co-op cost trackers for POS are kept up to date, and costs are communicated regularly with ITG Account Director and Co-op marketing.
• Work alongside the Account Director to help build the digital and campaign areas of the Co-op business.

Qualifications and attributes

• First and foremost, you should be a people person. You should be able to demonstrate exceptional people skills and be a customer-focused fanatic.
• Previous experience of working in an agency environment with Advertising experience.
• Have a good knowledge of creative processes and a thorough understanding of in-store POS.
• You won’t be micromanaged here, the ability to manage your own time and deliver quality with speed is essential.
• You hold strong experience with project management and trafficking multiple projects in tandem, which may be at different points in the creative process.
• A background in retail would be an advantage but is not necessary.
• Attention to detail is an absolute key skill to uphold and deliver – you will be managing more than one project at one time so managing your time effectively is crucial.
• Comfortable in interacting with an enthusiastic and committed team – whilst being part of ITG, you will also be part of the wider Co-op team.

Work perks

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme– our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme– know the perfect person to join the team? You could bag £1,000 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

Diversity and inclusion

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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