Account Manager - FMCG / Retail MarTech

Vertical Advantage; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading MarTech company in Greater London is looking for an Account Manager to drive client relationships and enhance revenue growth. This role involves managing existing accounts, identifying new revenue opportunities, and collaborating closely with different departments. The ideal candidate should be experienced in account management with a strong commercial mindset, capable of handling senior stakeholders, and comfortable in a dynamic environment. This position offers excellent visibility in the organization and growth prospects.

Qualifications

• Experienced in account management, client growth, or customer success.
• Commercially minded with a focus on revenue and outcomes.
• Proactive, organised, and collaborative in fast-paced environments.

Responsibilities

• Manage and grow existing client accounts to achieve objectives.
• Identify revenue opportunities within current accounts.
• Build trusted relationships with clients.
• Oversee campaign performance and maximise engagement.
• Collaborate cross-functionally with teams for seamless execution.

Skills

Account management

Client growth

Stakeholder management

Proactive collaboration

Job description

A great opportunity for an Account Manager to join a data led, retail and FMCG MarTech. The company partners with leading brands to drive measurable outcomes and is entering a key phase of growth, with a strong focus on deepening existing client relationships, increasing recurring revenue and scaling impact.

You’ll play a central role in owning and growing a portfolio of established clients, acting as a trusted partner to help them achieve their objectives while identifying new commercial opportunities. This role offers high visibility across the business, close collaboration with marketing and operations, and the chance to directly influence product direction and client strategy.

The Role

• Manage and grow existing client accounts, ensuring campaigns deliver against agreed objectives
• Identify and convert revenue opportunities within current accounts, including moving clients from PAYG to subscription models
• Act as the primary client contact, building trusted, long-term relationships
• Oversee campaign performance, maximising spend, engagement and redemption
• Work cross-functionally with Marketing, Operations and Sales to deliver seamless execution
• Ensure contracts, invoicing and payments are managed accurately and in line with internal processes

What Success Looks Like

• Consistent revenue growth from existing clients
• Strong, proactive client relationships with high retention
• Increased client investment and longer-term commitments
• Smooth operational delivery and on-time payments
• Active contribution to wider business initiatives and product development

About You

• Experienced in account management, client growth or customer success
• Commercially minded with a strong focus on revenue and outcomes
• Confident managing senior stakeholders and multiple campaigns
• Proactive, organised and collaborative
• Comfortable working in a fast-paced, scale-up environment