Account Manager, Corporate

Porter Novelli; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A strategic communications firm in Greater London seeks an experienced Account Manager to lead corporate reputation and B2B communications for global brands. This pivotal role focuses on building client relationships, developing strategic plans, and mentoring team members. The ideal candidate will have a background in corporate communications, experience with B2B clients, and strong organizational skills. Join a collaborative team committed to delivering high-quality work and driving positive impact.

Qualifications

• Prior experience managing large corporate reputation accounts.
• Experience with B2B tech clients and media contacts.
• Proactive with initiative and eagerness to learn.
• Excellent attention to detail and time management.

Responsibilities

• Support a portfolio of corporate reputation clients.
• Develop strategic communication plans and reputation management programs.
• Mentor and develop junior team members.
• Collaborate to deliver integrated campaigns.

Skills

Corporate reputation management

B2B communications

Crisis management

Business development

Strong organizational skills

Media relations

Job description

Porter Novelli is seeking a strategic and driven Account Manager (AM) to lead corporate reputation and B2B communications for world‑class brands within a dynamic global team. The Porter Novelli Corporate team boasts a roster of world‑leading brands and B2B clients offering you the opportunity to hone your organisational corporate storytelling and media relations skills. We’re looking for someone with a background in corporate communications reputation management crisis and issues experience and / or B2B tech chops who is looking to join a growing global team and really make their mark on several key accounts. This is a pivotal role in the team driving results for our clients whilst maintaining strong links with journalist contacts and the day‑to‑day point of contact for some core clients. Here we Grow!

Responsibilities

Client Leadership & Portfolio Management

• Support a portfolio of corporate reputation issues management and B2B clients
• Develop and deliver strategic communication plans and reputation management programmes that build trust and protect reputation equity.
• Build trusted and valued relationships with client leads by providing insight and strategic corporate reputation counsel.
• Ensure high standards of client service and campaign execution with a focus on measurable outcomes and client feedback.
• Stay abreast of industry trends and developments relevant to clients.
• Work as part of a collaborative team committed to driving personal and team development.
• Manage / coordinate multiple market teams in the delivery of global and regional strategic communications campaigns.

Business Development & Commercial Growth

• Support new business efforts including responding to RFPs, pitching and onboarding new clients.
• Drive organic growth within existing accounts and identify opportunities for expansion.
• Demonstrate commercial acumen in managing budgets and resources.
• Work with client leads to identify opportunities for growth or collaboration across the wider PN / OPRG network.

Team Leadership & Development

• Mentor and develop junior team members fostering a collaborative and inclusive culture.
• Role model Porter Novelli values and behaviours contributing to a positive team environment.
• Support recruitment, retention and development of talent.

Integrated Campaign Delivery

• Collaborate with Porter Novelli Brand and Innovation Engine teams to deliver integrated campaigns that leverage horizontal capabilities.
• Collaborate closely with analysts, strategists, creatives and network partners to ensure best‑in‑class work and identify opportunities for growth.
• Manage project timelines, delegate tasks and ensure quality under pressure.

Culture & Values

• Champion diversity, equity and inclusion in all aspects of work.
• Lead with a people‑first mentality valuing talent and kindness.
• Contribute to a positive people‑first team culture focused on collective growth, continuous improvement and high‑quality work.

What you’ll need to succeed

• Prior experience managing large, complex corporate reputation accounts across multiple sectors. Ideally some experience with B2B tech clients with a strong network of media contacts in this space.
• We’re looking for someone who embraces innovation, leveraging AI tools for smarter audience insights, trend forecasting and content creation.
• Understanding of the issues impacting clients and how to craft compelling stories based on these.
• Curiosity and a desire to be on the front‑foot of industry trends and the news agenda.
• Experience with crisis and issues and reputation management.
• A commitment to live our values (see below).
• You’ll be a driver of coverage seeking new ways to tell stories.
• Proactive, excellent at taking initiative and eager to learn.
• Some experience working on a global account with exposure to managing local market teams is a plus.
• You will be able to look at topics and issues from a different angle to deliver impactful coverage.
• Excellent attention to detail.
• Strong organisational skills and time management.
• Experience of managing client relationships with senior guidance.
• Desire to manage and guide junior team members.
• Willingness to go above and beyond, particularly during new business.
• Adaptability: no day is the same at Porter Novelli!

What you’ll get in return

Porter Novelli is the strategic communications company built on purpose to Do Business Better. Our vision is to be the global communications powerhouse that drives positive impact in the world and enduring culture. Our mission is to decode change and navigate culture by connecting our sharp minds and smart data to unlock value for our clients.

Our values – Accountability, Courage, Curiosity, Diversity & Inclusion & Excellence – enable us to Do Business Better and live out our vision and mission.

Porter Novelli is committed to building a team inclusive of all races, faiths, ethnicities, backgrounds, gender identities, sexual orientations, ages, physical abilities and cognitive styles. If you require any additional support to be at your best through the three‑step interview process please raise (confidentially) with our People & Talent Team.

#LI‑Hybrid

Required Experience: Manager

Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP

Employment Type: Full Time

Experience: years

Vacancy: 1