Account Manager

LWC Drinks; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading drinks distribution company in the UK is seeking a dedicated professional to manage trading accounts in Oxfordshire. The role involves achieving budgeted margins, promoting products, and delivering exceptional customer service. Candidates should have a strong background in sales, excellent customer service skills, and a good understanding of the drinks industry. Benefits include a company car, laptop, and mobile phone, enhancing the support provided to clients in the on-trade sector.

Benefits

Company Car

Laptop

Mobile Phone

Qualifications

• Demonstrated ability to deliver customer service excellence.
• Can manage and analyze data using Excel effectively.
• Track record in sales and achieving growth targets in previous roles.

Responsibilities

• Deliver budgeted margin for the Oxfordshire area.
• Manage debt ledger and ensure timely cash collection.
• Promote own brand products effectively.

Skills

Excellent Customer service skills

Use of Microsoft Excel for spreadsheets and records

Good team work skills

Good communication and relationship building skills

Good specialist knowledge of the drinks industry

Education

WSET Level 1 preferred

Tools

Microsoft Excel

Job description

Overview

To deliver the pre‑agreed budgeted margin for the Oxfordshire area. To increase the number of trading accounts in the area by achieving a pre‑agreed new business target. To retain the existing customer base and grow the spend per account through category up selling. To represent the company to the market and to represent the market to the company.

Main Duties

• Delivering your contribution of the depot gross margin.
• Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheque where appropriate.
• Delivering targets on drive brands with brand partners.
• Over delivering on every aspect of customer service you can affect.
• To have the overriding responsibility, duty of care and management of your accounts from start to finish.
• Liaise effectively with all other departments including telesales, credit control, sales support, distribution and administration.
• Organisation of technical installations on draught beer dispenses equipment.
• Consulting with customers to offer impartial advice on promotional activity to help them grow their businesses.
• Liaising with brand representatives currently operating in your area.
• To successfully promote LWC Drinks own brand products.

Knowledge And Experience

• Excellent Customer service skills.
• Use of Microsoft Excel for spreadsheets and records.
• Good team work skills.
• Good communication and relationship building skills.
• Good specialist knowledge of the drinks industry, products and the on trade market.
• WSET Level 1 preferred.

Commercial Experience In Selling Wine (on-trade Preferred)

• Good track record in sales and meeting growth targets.

Benefits

• Company Car
• Laptop
• Mobile Phone

LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.