Account Manager

Churchill Group; Nottingham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A prominent cleaning services company is seeking an experienced Cleaning Account Manager in Nottingham. The role requires managing multiple cleaning operations across various sites, ensuring high service quality, and maintaining client satisfaction. Ideal candidates will have strong leadership skills, experience with compliance, and a management qualification. The position offers a salary between £30,000 and £35,000, along with a company car and various employee benefits.

Benefits

Employee Ownership

24/7 GP access

Two paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing, Diversity & Inclusion initiatives

Qualifications

• Excellent interpersonal communication and people management skills.
• Experience with financial forecasting and budgeting.
• Strong commercial awareness and IT literacy.

Responsibilities

• Managing and coaching local service teams.
• Delivering high-quality cleaning services across multiple sites.
• Ensuring Health & Safety compliance.

Skills

Interpersonal communication

Leadership

Financial forecasting

Health and Safety knowledge

Commercial awareness

Education

Management Qualification

Job description

Overview

Covering Nottingham, Leicester & Melton Mowbray

£30,000 – £35,000 per annum + Company Car

We’re seeking a dynamic and experienced Cleaning Account Manager to join our expanding Central Division, managing a high-profile education contract across 19 sites in the East Midlands.

Reporting directly to the Operations Manager, you’ll take full ownership of cleaning operations, ensuring exceptional service delivery and compliance across all locations. You’ll lead and inspire a dedicated team of cleaning operatives, bringing energy, leadership, and a proactive approach to drive continuous improvement and client satisfaction.

As a Cleaning Account Manager, you will be responsible for:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth

Responsibilities

• Managing and coaching local service teams
• Delivering high-quality cleaning services across multiple sites
• Ensuring Health & Safety compliance and regulatory adherence
• Engaging with clients to maintain high levels of satisfaction
• Supporting and reporting to the Operations Manager

Expertise and attributes

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help…

Please note: Security clearance (DBS) is required for this role

Key Qualifications

• Management Qualification