Account Manager

Havas; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global advertising agency in Manchester seeks an Account Manager to oversee client accounts, ensuring satisfaction and project delivery. With a commitment to transformative healthcare communications, the successful candidate will manage relationships, interpret client needs, and support team development. Candidates should have at least 2 years of agency experience and a proactive approach. This permanent position offers a hybrid work arrangement and numerous benefits including 28 days of annual leave and professional development opportunities.

Benefits

Hybrid working options

28 days starting holiday allowance

Early Friday finishes

Life insurance

Company pension scheme

Wellbeing programme

Qualifications

• Minimum 2 years in a similar role.
• Experience in a creative agency setting required.
• Manager level experience preferred.

Responsibilities

• Build and maintain relationships with clients.
• Manage project schedules and quality control.
• Identify and initiate business opportunities.

Skills

Creative agency experience

Strategic account management

Client facing experience

Experience working on creative briefs

Confidence and eagerness to learn

Experience working with Generative AI tools

Job description

Agency

Havas Lynx

Job Description

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?

At Havas Lynx a global advertising agency at the forefront of healthcare communications we combine unmatched creativity, extensive expertise and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.

Committed to driving meaningful change built on a foundation of rich experience inspired by innovation and confirmed through our proven track record we work in close partnership with healthcare professionals, patients, carers and leading pharmaceutical brands to navigate the complex challenges of today’s healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting‑edge creativity and digital innovation crafting campaigns and solutions that significantly improve people’s lives.

We are a team of over 400 people in Manchester and London with a history spanning over 35 years and an ever‑evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist Instagram Facebook LinkedIn and Twitter.

Everything this company achieves every life it saves every penny it makes every policy it changes every award it wins is down to everyone who works here.

Please note that this role is based in Manchester and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays and Thursdays.

Our Role

The role of Account Manager will see you take a pro‑active approach in the management of your accounts. Focusing on client satisfaction, communication, quality control and profitability. As an Account Manager you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will contribute your ideas and knowledge to the team helping your senior team to support and develop the junior members.

What you can expect to be doing

• You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
• You will immerse yourself in your clients business and industry in order to be best placed to deliver quality campaigns.
• You will ensure client requests are dealt with efficiently interpreting these into thorough and accurate internal briefs.
• You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief on time and within budget.
• You will oversee the quality control of work that leaves the agency making sure it adheres to the clients approved brief.
• You will support the Senior Account Manager and Account Director working closely with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering.
• You will have a proactive approach to identifying and initiating business opportunities with new and existing clients.

This role could be a great fit for you if

• You have previous experience in a similar role – this is not a graduate role (minimum 2 years).
• Creative agency experience is essential (not media, digital or production).
• Strategic account management (not pure delivery or PM work).
• Experience working on creative briefs.
• Experience working on client accounts.
• Client facing experience.
• Confidence and eagerness to learn and develop.
• Ideally you have experience working with Generative AI tools and data along with AI certifications from platforms such as Coursera, Section AI or LinkedIn Learning.

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent so we can continue to deliver on our mission.

You can also expect a whole host of benefits including

• Hybrid Working – 3 days in the office (flexible working options are available for in‑office days).
• Starting holiday allowance of 28 days annual leave; Bank Holidays with increasing allowance connected to length of service.
• Option to buy, carry or sell holidays.
• Early Friday finish throughout the year.
• Seasonal working hours.
• Enhanced family leave pay and return to work benefit scheme.
• Extensive L&D support.
• Sabbatical opportunities.
• Season ticket interest‑free loans for travel.
• Cycle to work scheme.
• Life insurance (4× salary).
• Company pension scheme.
• Fully compensated company events.
• Volunteer days.
• Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more.
• Medicash healthcare benefit.
• 24/7 access to a free confidential and independent Employee Assistance Programme.

Contract Type

Permanent

Equal Opportunity Employer

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Required Experience

Manager level experience.

Employment Type

Full‑Time

Experience

Years of relevant experience.

Vacancy

1 position available.

Daily Salary

3 - 3