Account Manager

Reed Specialist Recruitment Ltd.; Kidderminster; On-site; GBP 50,000 - 60,000; Full time

Job summary

A recruitment agency in Kidderminster is looking for an experienced Account Manager to manage and grow customer accounts. The role involves maintaining strong relationships, identifying new business opportunities, and collaborating with technical teams to deliver solutions. Candidates should have proven account management experience, strong communication skills, and proficiency in CRM systems. The position offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary package

Opportunities for professional development

Dynamic and supportive work environment

Qualifications

• Proven experience in account management, preferably within a similar industry.
• Strong ability to manage and grow customer relationships and develop new business opportunities.
• Analytical and multitasking skills to handle multiple assignments and meet deadlines.

Responsibilities

• Maintain and enhance the existing account base focusing on key account development.
• Conduct monthly, quarterly, and annual forecasting to support production optimization.
• Collaborate with marketing and product teams to enhance brand reputation.

Skills

Account management experience

Customer relationship management

Excellent communication skills

Analytical skills

Multitasking ability

Proficiency in CRM systems

Job description

Account Manager

• Annual Salary: £50,000 - £60,000
• Location: Kidderminster
• Job Type: Full-time

We are seeking an Account Manager to manage, nurture, and grow a portfolio of customer accounts. This role focuses on deepening client relationships, identifying new business opportunities, and driving repeatable profitable revenue. The Account Manager will collaborate closely with technical colleagues to develop specific solutions that meet client needs across our product range and deliver against agreed revenue & volume profit targets.

Day-to-day of the role

• Maintain and enhance the existing account base, focusing on key account development, proactive account visits, management of pricing, and identification of new opportunities to drive year-on-year growth of revenue and volume.
• Proactively focus on new business initiatives, keeping abreast of market trends and innovations.
• Ensure accurate, timely, and consistent record-keeping on the company database in line with agreed policies.
• Conduct monthly, quarterly, and annual forecasting to support production optimization and revenue management.
• Collaborate successfully with marketing and product teams to drive opportunities and enhance brand reputation in new and existing customers.
• Participate in periodic raw material pricing and supplier liaison as required.

Required Skills & Qualifications

• Proven experience in account management, preferably within a similar industry.
• Strong ability to manage and grow customer relationships and develop new business opportunities.
• Excellent communication and interpersonal skills, capable of maintaining strong relationships.
• Analytical and multitasking skills to handle multiple assignments and meet deadlines.
• Proficient in using CRM systems for record-keeping and forecasting.
• Ability to work collaboratively across teams to meet business goals.

Benefits

• Competitive salary package.
• Opportunities for professional development and growth.
• Dynamic and supportive work environment.

To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.