Account Manager

Dynamite Recruitment Solutions Ltd; England; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

A well established business in Chandlers Ford is seeking an experienced Account Manager to enhance customer relationships and manage key accounts. You will be supported by an admin team. This role offers a competitive salary of £28,000 plus bonuses and various benefits including hybrid working and increased holiday days with service. Apply now to join a dynamic team.

Benefits

Competitive salary plus bonuses

Hybrid working

22 days holiday, increasing to 25 with service

Pension

Thorough training scheme

Qualifications

• Experience in account management or key account executive roles.
• Capable of handling queries and complaints effectively.
• Confident in customer dealings.

Responsibilities

• Act as the primary point of contact for customer queries and resolutions.
• Understand and maximize customer satisfaction by delivering on requirements.
• Ensure adherence to customer service level agreements (SLAs).
• Promote products and maintain relationships with allocated customers.

Skills

Customer relationship management

Conflict resolution

Strong communication skills

Job description

Account Manager

Chandlers Ford

£28,000 + bonuses

Dynamite Recruitment are proud to be recruiting on behalf of a well established business that are seeking an experienced Account Manager / Key Account Executive to join their team. They have a fantastic customer base which will allow you to build relationships and maximise accounts. You will have a support system in place with admin support. Join them today as an Account Manager.

The Benefits of an Account Manager

• A competitive salary plus a lucrative bonus scheme
• Hybrid working
• 22 days holiday raising to 25 days with years service (plus bank holidays)
• Pension
• A thorough training scheme to help you progress through the business

The Role of an Account Manager

• To be a trusted point of contact for the customer and deal with anything from queries to complaints all the way through to resolution
• To understand customers requirements and ensure delivery to maximise customer satisfaction
• To ensure customer SLA's are adhered to
• To communicate with other departments across the business including field based engineers
• To promote products and services to maximise customer accounts
• To hold customer review meetings
• To ensure customer accounts are paid in the agreed time frames
• To work closely with your designated administrator and senior management teams
• To maintain contact with your allocated customer base
• MUST be confident in dealing with customers

Apply now or contact [e-mail]