Account Manager

Sunbelt Rentals Careers; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading equipment rental provider in the UK is seeking a detail-oriented Film and TV Account Manager to build relationships with production teams. The role involves managing accounts from inquiry to invoice, ensuring customer satisfaction while utilizing rental software. Ideal candidates will have a strong knowledge of the Film and TV industry and excellent communication skills. This position offers an industry-leading rewards package and opportunities for personal development.

Benefits

Generous holiday allowance

Life assurance

Employee recognition awards

Great company pension scheme

Qualifications

• A natural relationship builder with a collaborative style.
• Motivation, ambition and resilience to make things happen.
• A good level of computer literacy in MS Office packages.

Responsibilities

• Manage and establish relationships with production teams.
• Book, manage and fulfil hire requirements using rental software.
• Provide information of current live hires to the Sales Director.

Skills

Knowledge of Film and TV industry

Excellent communication and influencing skills

Customer-centric approach

Ability to assess data and identify trends

Well organised with good planning skills

Tools

MS Office Suite

Job description

About The Role

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our team for you.

Due to team expanding we are currently seeking a passionate and detail oriented Film and TV account manager to join our rental team.

In the role you will be tasked with managing and establishing strong relationships with production teams and production crews. It will be required that you develop a unique understanding of the customer’s needs and interpret them correctly throughout the life of the project, handling the account from first enquiry to invoice.

Core Responsibilities

• Using our rental software RT Pro, you will book, manage and fulfil hire requirements ensuring information to the warehouse team is accurate and timely
• Preparing quotations, purchase orders, other documents to manage your workflow and workload
• Forging and establishing relationships with production and crew to establish new opportunities
• Maintain an awareness of all current bookings and work with other members of the rental team to ensure all customers’ needs and expectations are managed to a high standard
• Provide information of your current live hires to the Sales Director and to ensure the status of your work and that it is financially accurate
• Provide support to the marketing team in supporting the brand

Monday to Friday 0830 to 1730 with 1 Saturday morning per month 0800-1200 on a rota basis as and when workload dictates in busy periods

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

• Knowledge of Film and TV industry
• The motivation, ambition and resilience to 'Make things Happen’ in a fast-paced environment - to ensure our plans are created and delivered in line with stakeholder expectations
• A flexible and "can do" attitude
• Ability to assess data and identify trends and potential relationship or customer development opportunities
• A customer-centric approach with experience of delivering an exceptional customer experience
• A natural relationship builder with a collaborative style. You’ll be able to engage with new prospects easily
• Excellent communication and influencing skills
• Well organised with good planning skills
• A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
• A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.