Account Manager

Redfox Executive Selection Ltd; Chichester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading fresh produce business is seeking a Key Account Manager to drive growth with major customers. This role involves managing strategic relationships, executing sales plans, and collaborating across departments to ensure customer satisfaction. Ideal candidates have at least five years of experience in key account management and excellent negotiation skills. Join a growing company and make a significant impact on its success.

Qualifications

• Proven track record in key account management, ideally within fresh produce or FMCG (minimum five years' experience).
• Expertise in managing budgets and trade revenue to deliver strong ROI.
• Excellent negotiation, relationship management, and communication skills.
• Flexible approach to work, including willingness to travel extensively.

Responsibilities

• Build and maintain strong relationships with key accounts, ensuring customer satisfaction.
• Develop and execute strategic sales plans and manage the tender process.
• Analyse customer needs and market trends for data-driven solutions.
• Lead contract and pricing negotiations for win-win outcomes.
• Collaborate with internal teams to maximize value from customer partnerships.
• Monitor and report on account performance and market trends.

Skills

Account management

Sales growth

Customer insights analysis

Negotiation

Collaboration

Excellent communication

Tools

Excel

PowerPoint

Planning software

Job description

Overview

A leading fresh produce business is seeking a Key Account Manager to play a pivotal role in driving mutual growth with major customer accounts. This position offers the opportunity to take ownership of strategic relationships, lead cross-functional collaboration, and deliver profitable growth opportunities while developing strong partnerships with retail clients.

This role sits at the heart of the company's growth strategy, consolidating initiatives across a vertically integrated business and enhancing service delivery to key customers.

Key Responsibilities

• Account Management: Build and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.
• Sales Growth: Develop and execute strategic sales plans, identify and capture new business opportunities, and manage the tender process to deliver profitable growth.
• Customer Insights: Analyse customer needs, market trends, and competitive dynamics to provide data-driven solutions and become a trusted insights partner.
• Negotiation: Lead contract and pricing negotiations to deliver win-win outcomes.
• Collaboration: Work closely with internal teams across commercial, production, technical, and sustainability functions to ensure seamless delivery and maximise value from customer partnerships.
• Reporting: Monitor and report on account performance, sales activity, and market trends to senior management.

About You

The ideal candidate will have:

• A proven track record in key account management, ideally within fresh produce or FMCG (minimum five years' experience).
• Expertise in managing budgets and trade revenue to deliver strong ROI.
• Excellent negotiation, relationship management, and communication skills.
• Advanced IT skills, including Excel, PowerPoint, and planning software.
• A flexible approach to work, including willingness to travel extensively to visit suppliers and cover occasional weekend requirements.
• A clean UK/EU driving licence.

Personal Qualities

• Commercially savvy with a solutions-oriented mindset.
• Able to thrive in a fast-changing business and regulatory environment.
• Strong collaborator and influencer, comfortable working with multiple stakeholders across departments.

Why Join

This is an exciting opportunity to become a key player in a growing, innovative business, helping to shape commercial strategy, strengthen customer partnerships, and deliver meaningful results. The successful candidate will enjoy a high level of visibility and responsibility, with opportunities to make a direct impact on the company's growth trajectory.

5985IR