Account Handler

The Scouts Association; Lancing; On-site; GBP 27,000; Full time

Job summary

A charitable organization in Lancing seeks an Account Handler to join their Existing Business Team. The role involves managing client portfolios, providing outstanding service, and requires some knowledge of the insurance sector. This is a great opportunity for those passionate about supporting youth and charity sectors, with full training provided to develop your career in insurance.

Benefits

Opportunities to get involved in projects and volunteering days

Qualifications

• Experience in the insurance sector is preferred.
• Curiosity and enthusiasm for helping clients in youth and charity sectors.

Responsibilities

• Manage a portfolio of clients and build strong relationships.
• Ensure clients receive outstanding service before and after renewal dates.
• Provide informed decisions to clients about their insurance needs.

Skills

Insurance experience

Client relationship management

Customer service orientation

Team collaboration

Job description

Scouts is an equal opportunity employer. We're committed to diversity and actively seeking applicants from a wide range of backgrounds, in particular, Black, Asian and ethnic minority communities.

Will you be our next Account Handler?

Responsible to : Renewal Manager

Department : Unity Insurance

Base Location : Suite 8, The Quadrant, Business Park, 60 Marlborough Rd, Lancing BN15 8UW

Term : Permanent

Salary : £26,199per annum, Band C, Level 3

Hours : 35 hours per week

Line Management Responsibility : No

A bit about the role

Unity is an energetic insurance broker dedicated to supporting Scouts, youth organisations, and charities across the UK. We’re looking for an Account Handler to join our friendly and growing Existing Business Team.

In this role, you’ll manage a portfolio of clients, building strong relationships and ensuring they receive outstanding service. You’ll be in regular contact with clients ahead of their renewal dates and throughout the year, helping them make informed decisions about their insurance needs.

You’ll work alongside a supportive team from diverse backgrounds, all passionate about delivering excellent customer service. Full training will be provided, so this is a great opportunity to develop your career in insurance.

Ideally, you’ll bring some insurance experience or a good understanding of the sector, along with curiosity and enthusiasm for helping clients in the youth and charity sectors.

We also offer opportunities to get involved in projects and volunteering days, making a difference beyond the day job.