Account Executive, Retail

Microsoft; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in the United Kingdom seeks a Majors Growth Account Executive to engage with high-potential Retail customers. The ideal candidate will have a strong sales background, particularly in Cloud services, and experience working with senior executives. Responsibilities include defining account strategies, identifying business opportunities, and collaborating with cross-functional teams to drive customer growth. The company offers excellent benefits, including healthcare, educational resources, and generous leave policies.

Benefits

Industry leading healthcare

Educational resources

Discounts on products and services

Savings and investments

Maternity and paternity leave

Generous time away

Giving programs

Opportunities to network and connect

Qualifications

• Proven track record of success in selling Cloud services.
• Ability to prospect and develop new business opportunities.
• Experience engaging with mid-to-senior level executives.

Responsibilities

• Define and own the strategic vision for each account.
• Identify and develop new business opportunities.
• Collaborate with teams to deliver end-to-end customer value.

Skills

Sales experience

Cloud services knowledge

Strategic decision-making

Communication skills

Job description

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

An exciting opportunity has become available for a high-impact Majors Growth Account Executive (AE) to lead engagements with a portfolio of high-potential Retail customers. This role requires a resilient, hunter‑minded sales professional who thrives in uncovering new opportunities, driving digital transformation, and accelerating customer growth through challenger‑led conversations.

As a Majors Growth AE, you will be responsible for building and developing trusted relationships with CxO‑level stakeholders, driving close engagement with cross‑functional teams, and delivering impactful business outcomes through Microsoft’s integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale‑driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs).

Qualifications

Required Qualifications

• Experience in selling Cloud services, with a proven track record of success.
• Demonstrated ability to prospect, develop new business, and manage territory‑level opportunities.
• Experience engaging with mid‑to‑senior level executives and influencing strategic decisions.
• Ability to work effectively with remote teams and partners.
• Technical acumen to engage in solution conversations and drive value‑based outcomes.
• Direct experience of working within the Retail Industry or providing services to Retailers (ideal but not essential).

Preferred Attributes

• Passion for technology‑led business transformation.
• Strong communication and storytelling skills.
• Strategic thinker with a growth mindset and resilience in the face of ambiguity.
• Inclusive leadership style that fosters collaboration and diversity.
• Experience working in a global, matrixed environment.

Responsibilities

Business Relationship Owner

• Define and own the strategic vision for each account.
• Engage with CxO‑level Technology, Digital, and Business Decision Makers to drive transformation.
• Lead with empathy, challenge conventional thinking, and align Microsoft’s value to customer priorities.

Sales Hunter & Challenger

• Identify and develop new business opportunities within underpenetrated or inactive accounts.
• Apply challenger selling techniques to reframe customer thinking and drive urgency.
• Leverage digital signals and insights to initiate and close high‑impact engagements.

Team Orchestrator

• Collaborate with DSE, TSPs, and Partner ecosystems to deliver end‑to‑end customer value.
• Simplify orchestration by aligning with a consistent DSE model across solution areas.
• Drive clarity and accountability across virtual teams.

Operational Excellence

• Deliver consistent achievement of revenue and consumption targets.
• Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
• Maintain accurate forecasting and pipeline hygiene.

Learning Agility & Role Excellence

• Embrace continuous learning through structured skilling plans.
• Participate in peer‑to‑peer learning and community calls to share best practices and scale customer excellence.

Benefits / perks

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect