Account Executive

MARSH LLC.; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance provider is seeking a New Business Client Advisor to join their Enterprise team in Manchester. This hybrid role involves managing accounts, servicing commercial insurance policies, and building relationships with clients while ensuring high-quality service. Candidates should have experience in client-facing roles and demonstrate strong communication and organizational skills. Join their supportive culture that values inclusive growth and offers opportunities for professional development.

Benefits

Professional development opportunities

Inclusive company culture

Flexible work arrangements

Qualifications

• Previous experience in an Insurance Account Manager role is preferred.
• Strong literacy and communication skills.
• Ability to manage multiple enquiries simultaneously.
• Proficiency in Microsoft Office suite.

Responsibilities

• Manage account services and client queries.
• Build relationships with clients and prospects.
• Handle renewals and invoicing.
• Improve client experience through effective communication.

Skills

Client relationship management

Communication skills

Organizational skills

Numeracy skills

Microsoft Office proficiency

Job description

New Business Client Advisor – Enterprise Team, Marsh Commercial

We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in the Leeds office and is a hybrid position requiring a minimum of three days per week in the office.

The Role

As a New Business Client Advisor, you will primarily be responsible for bringing in new SME clients to the Enterprise part of the business. You will also service a range of commercial insurance policies, manage renewals, invoicing, quoting, upselling and cross‑selling additional products, and handle any client queries.

Responsibilities

• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage day‑to‑day queries, new business, renewals, amendments and mid‑term adjustments.
• Build and maintain relationships with clients, prospects, client teams and producers to provide best‑in‑class service and drive growth.
• Serve as a client contact for day‑to‑day needs and answer standard or more difficult client questions to improve the client experience.
• Maintain a detailed understanding of changing market conditions and comply with all compliance, professional and transparency standards to better serve clients.

Qualifications

• Previous experience within a similar Insurance Account Manager role is preferred, but client/customer facing experience from a comparable role or environment will be considered.
• Strong literacy, numeracy, administration and communication skills demonstrated through qualifications or grades.
• Ability to remain calm under pressure, work flexibly when required, and manage multiple enquiries simultaneously.
• Excellent organisational skills and proficiency with Microsoft Office suite and similar products.

What Makes You Stand Out

• A desire for a long‑term career within the insurance industry.
• A thirst for learning and the opportunity to study for further insurance‑related qualifications.
• Previous experience within a similar role or industry.
• High proficiency in Excel, Word and Outlook.

Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Equal Opportunities

Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective.

We are an equal‑opportunity employer. We embrace a diverse, inclusive and flexible work environment, aiming to attract and retain the best people from all backgrounds. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.