Account Director - Project Management

Starcom Mediavest Group Germany Gmbh; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading media agency in the United Kingdom is seeking a Publicis One Accor Account Director / Project Manager responsible for managing operations and supporting the leadership team. This role requires strong experience in a media agency, focusing on global client servicing. The candidate will collaborate with various internal teams, ensure effective onboarding, and assist with governance and process documentation. Exposure to cross-regional collaboration and strategic innovation awaits. Excellent benefits and a hybrid working model are offered.

Benefits

WORK YOUR WORLD opportunity to work anywhere for up to 6 weeks

REFLECTION DAYS - Two additional days of paid leave

HELP@HAND BENEFITS 24/7 helpline

FAMILY FRIENDLY POLICIES with paid leave

FLEXIBLE WORKING and additional birthday day off

GREAT LOCAL DISCOUNTS with membership offers

Qualifications

• Strong experience within a media agency environment; global account experience is a plus.
• Background in account management and client services.
• Familiarity with managing complex global or multi-market client.
• Experience managing multiple concurrent projects or workstreams.

Responsibilities

• Collaborate with the Publicis One Accor team to maintain business activity view.
• Update and share daily and weekly reports with internal stakeholders.
• Attend key stand-ups and provide status updates to the Global Client Lead.
• Onboard new users to POA, ensuring tracking and documentation.
• Provide ongoing support to existing and new users as main POC.
• Support governance, best practices, and documentation.
• Create central PMO artefacts and materials.
• Create training material for new and existing employees.

Skills

Strong experience within a media agency environment

Background in account management and client services

Familiarity with managing complex global or multi-market client

Experience managing multiple concurrent projects or workstreams

Job description

Company Description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever‑complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top‑line growth for our clients' businesses, growth for our people and growth for our culture.

Powered by our best‑in‑class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best‑in‑class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start‑ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward‑thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Job Description

This is a new client for Zenith International as the result of a recent competitive pitch win. It is a 'Power of One' client, comprising the best talent and product offering from agencies across the Publicis Groupe, including creative, production, strategy, technology and media planning and buying. The win represents a significant commercial opportunity for the agency and will provide a platform for talent to learn, grow and progress their careers.

The client is a leader in the international travel and hospitality industry with a significant footprint globally, most notably within Europe and North Africa, offering premium, mid‑range and economy solutions for guests. They invest in all digital media across brand and performance and have clear and specific KPIs the agency will be measured against. In order to deliver these KPIs, we need the best talent to drive strategic innovation and operational excellence consistently.

The role offers exposure to a rich mix of cross‑regional collaboration, operations and opportunities to shape the future of global client servicing.

The Publicis One Accor Account Director / Project Manager will be a solutions' driven, skilled and detail‑oriented individual, responsible for efficiently managing various tasks and providing essential support to the leadership team, as well as the global network of colleagues. They will assist with day‑to‑day data entry / QA, reporting, management and updating of multiple online trackers and will help develop the governance and process documentation necessary for the seamless PMO operations and delivery.

Responsibilities

• Collaborate with the Publicis One Accor team (POA) to maintain a consistent view of business activity across Global & Regional markets.
• Update and share daily and weekly reports with various internal stakeholders (via emails and Teams channels).
• Attend key stand‑ups and provide regular status updates and summaries to the Global Client Lead.
• Onboard new users to POA, ensuring regular tracking and documentation in place.
• Provide ongoing support to existing and new users and be the main POC for any Onboarding and Access related issues / queries.
• Support with governance, best practice, WOW documentation and roadmaps.
• Support with the creation of central PMO artefacts and material (Comms plan, RACI, SWOT, Gap Analysis, cross‑departmental process flows etc.).
• Support with the creating of training material for new and existing employees.

Qualifications

• Strong experience within a media agency environment; global account experience is a plus.
• Background in account management and client services.
• Familiarity with managing complex global or multi‑market client.
• Experience managing multiple concurrent projects or workstreams.

Additional Information

• Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer;
• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS – Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS 24 / 7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES – We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF – You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS – This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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