Account Director - Middle East

NCC Group; Manchester; On-site; GBP 85,000 - 120,000; Full time

Job summary

A global software solutions firm is seeking an experienced Account Director for the Middle East Market. In this senior role, you will drive strategic growth by acquiring and managing enterprise accounts, executing tailored sales strategies, and securing long-term contracts. Applicants should have over 7 years of sales experience, preferably in technology, with a strong focus on the Middle Eastern market. This position requires excellent negotiation skills and a customer-centric approach.

Qualifications

• 7+ years of experience in sales, preferably in technology or software solutions.
• Proven track record of securing and managing large contracts with enterprise clients.
• Understanding of the business landscape in the Middle East.

Responsibilities

• Execute market entry and expansion strategy for Middle East.
• Secure multi-year contracts with high-value customers.
• Lead negotiations to optimize revenue and mitigate risks.

Skills

Sales experience

Negotiation skills

Customer-centric approach

Communication skills

Financial acumen

Job description

Location

Location: Manchester

Overview

About the role: The Account Director for the Middle East Market is a senior-level role responsible for driving strategic growth within the region by leading the acquisition, management, and expansion of key enterprise-level accounts. This role focuses on developing and executing tailored sales strategies to enhance Escode's footprint in the Middle East, securing long-term contracts, and driving revenue growth. The Account Director will play a pivotal role in establishing and expanding Escode’s market presence across the Middle East.

Company Overview

Escode , a global leader in software escrow solutions and part of NCC Group, is dedicated to safeguarding businesses against unforeseen disruptions. With over 40 years of experience, we have pioneered the software escrow category, ensuring the security and availability of critical software applications and source code for some of the world’s leading brands. Our solutions ensure business continuity and protect software investments, making us the trusted intermediary for large-scale enterprises.

Key Accountabilities

• Strategic Market Development: Execute a comprehensive market entry and expansion strategy for the Middle East, targeting high-value enterprise clients.

• Identify and prioritize key industries and accounts, aligning business development efforts with regional market needs and Escode’s core offerings.

• Complex Engagements: Secure multi-year contracts with high-value customers in the Middle East, ensuring alignment with industry-specific commercial offerings.

• Negotiation & Deal Structuring: Lead high-level negotiations with key stakeholders, ensuring that all contracts are structured to optimize revenue, mitigate risk, and meet the company's financial and strategic objectives.

• Collaboration: Collaborate with internal teams including Legal, Finance, and Product Development to tailor solutions that meet the unique needs of Middle Eastern clients.

• Cross-functional Collaboration: Work closely with internal stakeholders to ensure the successful delivery and execution of complex contracts, maintaining high standards of customer satisfaction.

• Regional Coordination: Coordinate with regional teams to ensure that solutions are culturally and commercially appropriate for the Middle East market.

• Performance Management: Ensure rigorous CRM maintenance, opportunity forecasting, and account planning to support strategic decision-making.

Skills and Experience

• Experience: 7+ years of experience in sales, preferably with a strong background in the Middle Eastern market, particularly in technology or software solutions.

• Proven track record: Securing and managing large, complex contracts with enterprise clients.

• Industry Expertise: Understanding of the business landscape in the Middle East, including key sectors such as finance, healthcare, and government.

• Desirable: Experience selling services into risk and compliance functions or IT solutions into large enterprises is highly desirable.

Other Skills

• Strategic Vision: Demonstrated ability to develop and execute long-term business strategies that drive growth and build lasting relationships with enterprise clients.

• Negotiation Capability: Exceptional negotiation skills, with a proven track record of successfully closing large, multi-year agreements in the Middle East.

• Financial Acumen: Solid understanding of financial principles, with the ability to structure deals that are both profitable and strategically sound.

• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information to diverse stakeholders.

• Customer-Centric Approach: Deep commitment to understanding and meeting customer needs, with a focus on building long-term, value-driven relationships.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email [e-mail]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.