Account Director (Media Specialist), Consumer and Brand Impact - Global Communications Agency

FleishmanHillard; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global communications agency in Greater London is seeking an Account Director / Media Specialist. This role focuses on developing media strategies, client management, and mentoring team members in a dynamic, innovative environment. You'll help drive agency growth while working across diverse sectors. Ideal candidates are passionate about media and digital storytelling, with a strong track record in client relations and providing strategic counsel. The agency offers a supportive culture with an emphasis on work-life balance and professional development.

Benefits

Flexible working environment

Work-life balance support

Employee Resource Groups participation

Individual development opportunities

Culture Club events

Qualifications

• Proven ability to manage and grow client relationships.
• Excited by the opportunity to work across a variety of sectors.
• Strong team leadership and people development skills.

Responsibilities

• Act as a key point of contact for media with clients.
• Mentor account and junior team members on media strategy.
• Contribute to agency growth by identifying new business opportunities.

Skills

Media and digital PR experience

Client management

Content creation skills

Strategic media counsel

Strong communication skills

Proactive and results-driven

Team leadership

Budget management

Job description

If youre looking to continue your communications career in an award-winning global agency then this might just be the role for you!

Why FleishmanHillard

Overview

We have been named PRWeeks Global Agency of the Year and Best Places to Work; a Standout Agency on Advertising Ages A-List; NAFEs Top 50 Companies for Executive Women for six years running; and among our firms award-winning work weve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.

The team

We harness the collective power of creative social and strategic marketing to produce electric infectious and award-winning communications. With this in mind we create provocative inspiring solutions for big brands with stories to tell - which could be anything from traditional media social first content and creators to an installation film event or long-term movement. And while were part of a successful global group we have developed a start-up mentality of bravery and entrepreneurialism rooted in business-changing ideas.

Key responsibilities include :

Act as a key point of contact for all things media with clients building trusted relationships and understanding their business needs

• Play a key role in the agencys best practice media and publicity team leading on all consumer and brand media strategy & helping to develop our POV in an ever-changing media landscape
• Oversee the development of our approach to new media including the intersection of earned media and platform-specific social content and digital strategies.
• Set direction and inspire teams across a portfolio of clients championing agency values and high standards. Acting as the day to day senior contact for key clients building trusted relationships through expert senior counsel
• Ensure client satisfaction through proactive communication problem-solving and delivering against objectives.

Team Development

Mentor account and junior team members on best practise media strategy & digital PR through training and knowledge-sharing

• Encourage a culture of inclusivity curiosity creativity and continuous improvement.

Business Development and Marketing

Contribute to agency growth by identifying and supporting new business opportunities.

• Lead or support the development of new business proposals pitches and presentations.
• Build the agencys reputation through thought leadership content creation and industry engagement.
• Expand media and influencer networks to benefit both the agency and clients.

Commercial Finance and Operations

Manage account budgets on key clients ensuring efficient use of resources and delivery within scope.

• Track and report on account performance KPIs and financial status to senior management.
• Ensure operational excellence compliance and risk management across accounts.
• Support the continuous improvement of internal processes and best practices.

About You

Were seeking a forward-thinking Account Director / Media Specialist who is passionate about earned first storytelling with a deep understanding of how the modern media landscape is evolving across B2C & B2B channels and intersecting with digital social creativity data and commerce.

What were looking for

• Experienced in media and digital PR within a communications agency in-house or as a formal journalist / influencer with a track record of delivering outstanding coverage and results for clients
• Strong understanding of traditional media outlets digital platforms including social media content management systems and web analytics tools
• Adept at client management and providing strategic media counsel driving cut through in todays media ecosystem
• Skilled in content creation writing presenting and reporting
• Organised proactive and results-driven with a passion for new media communications and innovation
• Collaborative inclusive and committed to continuous learning
• Excited by the opportunity to work across a variety of sectors including travel consumer tech consumer healthcare FMCG entertainment and more
• Ready to bring energy personality new ideas and creativity to a team thats making a real impact
• Proven ability to manage and grow client relationships.
• Strong team leadership and people development skills.
• Excellent written verbal and presentation abilities.
• Commercially aware with experience managing budgets and reporting.

Eligibility

You must have the right to work in the UK and be able to work in our Bankside office at least 3 days p / week.

What We Offer You

• A warm and friendly team with a fantastic portfolio of global and UK clients
• A truly global network the opportunity to be part of multi-market campaigns regularly working with colleagues across the globe.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Weve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
• Work-life balance we all work hard but having a life outside work matters to all of us and we support each other to achieve it.
• Culture Club from office manicures nutritionists inhouse massage and acupressure sessions to Yoga on the roof terrace quizzes boot camps exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local) the Shadow Board or DE&I Steering committee.

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Apologies in advance but due to the volume of applications we receive we are unable to respond to every application individually.

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