Account Director - Events

Nteractive; Staines-upon-Thames; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading events agency in Surrey, UK, is seeking an experienced Account Director for hybrid work. You will manage client relationships, lead projects, and ensure high-quality service delivery. Ideal candidates have at least 10 years in an events agency and are skilled in managing budgets and projects. This role offers international travel opportunities and a supportive company culture.

Benefits

Annual leave – 33 days

Pension scheme

Private Medical Insurance

Wellbeing & Inclusion Initiatives

Generous Talent Referral Scheme

Qualifications

• At least 10 years experience in an events agency.
• Experience working with international clients, especially in EMEA.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage client relationships and expectations.
• Lead teams to deliver high-quality service.
• Develop strong client relationships and resolve issues.

Skills

Client relationship management

Project management

Negotiation skills

Financial acumen

Excellent communication

Tools

Excel

ICT competence

Job description

Overview

Account Director - Events — Location: Surrey, UK. Hybrid working with international travel.

At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference.

We’re looking for a highly driven, strategic, and collaborative Events Account Director, with at least 10 years experience working in an Events agency, to join our growing team. This role is perfect for someone who loves building strong client relationships, thrives on leading complex projects, and wants to play a key role in growing client accounts while delivering exceptional event experiences.

What You'll Be Doing

As Account Director, you’ll be accountable for managing client relationships, expectations, and business development while leading teams to deliver a seamless, high-quality service. You’ll work collaboratively with colleagues across Nteractive to ensure accounts are profitable, projects are delivered to the highest standard, and new opportunities are identified and developed.

Key responsibilities include:

• Building, maintaining, and growing client accounts while proactively seeking new opportunities.
• Acting as a advisor and client lead, developing strong, trusted relationships and resolving issues quickly and effectively.
• Leading proposals and ensuring event solutions are commercially viable and deliver value for money.
• Managing event budgets, identifying risks early, and collaborating with colleagues and clients to resolve challenges.
• Representing the client on-site at events, ensuring flawless execution and a seamless experience.
• Coaching and mentoring project delivery teams, empowering them to deliver their best work.
• Partnering with the new business team to proactively present credentials, respond to RFPs, and pitch for new opportunities.
• Continuously improving client relationships through feedback analysis and tailored improvement plans.

What You Will Bring

We’re looking for someone who is commercially minded, client-focused, and passionate about delivering exceptional events.

• Significant experience at Account Director level (or similar senior role) within an event agency.
• Experience working with international clients, particularly stakeholders based in EMEA.
• Proven ability to manage multiple projects simultaneously, delivering on time and on budget.
• Strong financial and commercial acumen, including experience with budgets and contracts.
• Excellent communication, negotiation, and relationship-building skills.
• A collaborative leadership style, with experience mentoring and developing project teams.
• Highly organised with excellent attention to detail and the ability to work under pressure.
• Advanced Excel skills and strong ICT competence.
• A growth mindset and proactive, solution-focused approach.

Why you'll love working here

• A genuinely supportive and collaborative culture where people come first.
• The chance to work with some of the world’s biggest technology brands.
• Exciting international travel opportunities.
• Career development and leadership opportunities in a fast-paced, growing business.
• A passionate, inclusive, and ambitious team delivering best-in-class experiences.

Benefits

• Annual leave – 33 days inc. Bank holidays
• Summer Hours
• Pension (5% employee, 3% employer)
• Wellbeing & Inclusion Initiatives including access to an EAP
• Enhanced Maternity Pay
• Rewards & Recognition incentives
• Volunteering Day
• Private Medical Insurance & Cash Plan
• Generous Talent Referral Scheme
• Life Insurance
• Birthday vouchers
• Eyecare vouchers

Other Requirements

• This is a hybrid role with the expectation of travel to the office for collaboration and to meet client needs.
• Minimum of 25MB download / 2MB upload home broadband speed (for home working).
• Willingness and ability to travel internationally throughout the year.

If you’re a client-focused leader who thrives on delivering outstanding events and growing accounts, we’d love to hear from you.

For further details contact: [e-mail]

About Us

We are Experience Architects with an ambition to cultivate client trust and brand value.

We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.