Account Director - EMEA

Aura; Bradford; On-site; GBP 60,000 - 90,000; Full time

Job summary

A sustainable packaging company in Bradford seeks an experienced Account Director – EMEA to lead client accounts and drive strategic growth. The ideal candidate will have over 5 years in client services, strong commercial acumen, and proficiency in CRM and Microsoft 365. This role emphasizes building strong client relationships and ensuring service excellence, contributing to meaningful change in packaging sustainability.

Qualifications

• 5+ years of experience in client services, ideally in retail or sustainability sectors.
• Strong commercial acumen managing P&L.
• Proficient in CRM and Microsoft 365.

Responsibilities

• Deliver revenue and profit targets for assigned client.
• Build strategic client relationships and drive service excellence.
• Provide insights on market trends to help clients.
• Upsell and cross-sell services while maintaining service standards.
• Lead budget and forecast submissions.

Skills

Client services experience

Commercial acumen

Problem-solving skills

Excellent communication skills

Collaboration skills

Education

Degree-level education

Tools

CRM

Microsoft 365

Job description

Account Director – EMEA.Aura – the global reference point for sustainable packaging

Apply here: https://careers.sunchemical.com/job/Bradford-Account-Director-EMEA-BD10-9TQ/1324471600/

As part of the Sun Chemical group, Aura’s mission is to revolutionize the packaging market and pioneer global solutions that protect both business and the planet. We combine expert consultancy, world-leading technology, and strategic insights to help organizations manage sustainability every day. Our Insights team empowers you to spot future opportunities early, embrace proactive planning, and leave risk behind.

As ourAccount Director – EMEA, you will be the overall client lead for one of Aura’s Key European accounts, championing best-in-class service delivery while driving strategic growth. You will develop long-term, mutually beneficial relationships with clients and ensure excellent service delivery across all our services, including e-halo, consulting, insights, and technology solutions.

You will own theP&L for your account, work closely with internal teams, and act as both a strategic partner and trusted advisor to our clients.

What You’ll Deliver

• Deliver revenue and profit targets for assigned client.
• Build strong, strategic client relationships and drive service excellence.
• Provide insight on market trends and innovations to help clients stay ahead.
• Upsell and cross-sell services while maintaining exceptional service standards.
• Ensure fair commercial practices and lead budget/forecast submissions.
• Represent Aura at industry events and lead client workshops.
• Champion continuous improvement within the Aura team.
• Lead by example, living Aura’s values every day.

Your Experience

• Proven experience inclient services(5+ years), ideally in retail or sustainability sectors.
• Strong commercial acumen with experience managing P&L.
• Excellent communication, collaboration, and problem-solving skills.
• Degree-level education withCRMandMicrosoft 365proficiency.
• Experience in thepackaging industryor sustainability-focused roles preferred.
• A self-starter with a track record of delivering results in senior roles.

At Aura, you’ll be part of a team shaping the future of packaging sustainability on a global scale. You’ll collaborate with some of the world’s most forward-thinking retailers and brands, work with cutting-edge technology, and help shape the future of packaging sustainability. Every day, your work will contribute to meaningful, measurable change for people and the planet.

EQUAL EMPLOYMENT OPPORTUNITY

• It is our policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. We prohibit discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.