Account Director

M&C Saatchi Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading creative communications agency in Greater London is seeking an enthusiastic Account Director to manage client relationships and the end-to-end campaign process. The ideal candidate will possess proven experience in creative communications and strong relationship-building skills. Responsibilities include overseeing project finances, delivering integrated campaigns, and identifying growth opportunities. This role offers a competitive salary, private healthcare, and various benefits to support employee well-being.

Benefits

27 days annual holiday

Private healthcare

Employer contributory pension

Life assurance

Income protection

Subsidised gym membership

Diversity and Inclusion learning opportunities

Qualifications

• Proven experience in creative communications agencies.
• Ability to manage campaigns from briefing to delivery.
• Strong relationship-building skills with excellent verbal communication.
• Financial acumen for managing budgets, forecasting, and fee proposals.

Responsibilities

• Act as the primary point of contact for clients and manage client relationships.
• Manage the end-to-end campaign process from briefing to production.
• Deliver integrated campaigns across multiple channels, including social and PR.
• Oversee project finances, including fees and approvals.
• Identify opportunities to grow accounts and increase revenue.

Skills

Relationship building

Project management

Communication skills

Strategic involvement

Financial acumen

Job description

We are looking for an enthusiastic, organised, and creatively-driven Account Director to join our team at M&C Saatchi UK. Our portfolio spans commercial, government, and not-for-profit clients both in the UK and globally. We’re keen to meet candidates who are experienced in or passionate about working across one or all of these areas.

As the linchpin of the team, you’ll manage the day-to-day running of campaigns while keeping an eye on the bigger picture and long-term goals.

What you’ll do:

• Act as the primary point of contact for clients, building strong relationships and navigating challenging feedback with confidence.
• Manage the end-to-end campaign process from briefing through creative development to production.
• Deliver integrated campaigns across multiple channels, including social, influencer, PR, and events.
• Get under the skin of clients’ businesses, understanding their sector and market deeply.
• Partner with senior leadership on strategy development and contribute to shaping client thinking.
• Write and present client presentations, including creative work where appropriate.
• Oversee project finances: fees, hours, burn reports, approvals, and POs.
• Collaborate with Business Directors and finance teams on forecasting and long-term financial planning.
• Identify opportunities to grow accounts and increase revenue.
• Handle multiple projects simultaneously with strong organisational and project management skills.
• Build strong internal and external relationships, motivating teams and stakeholders to deliver.
• Anticipate challenges, problem-solve under pressure, and maintain a positive, proactive approach.
• Lead campaign development and production autonomously.
• Apply critical thinking to client feedback and ensure the highest quality of work.
• Boost team morale and lead by example, even during challenging times.

What you’ll bring:

• Proven experience in creative communications agencies.
• Ability to manage campaigns from briefing to delivery.
• Trusted by clients as the go‑to person for support and guidance.
• Experience delivering campaigns beyond traditional broadcast media. -(e.g. in social or influencer channels, PR or events).
• Strong relationship‑building skills with excellent verbal, visual, and written communication.
• Ability to motivate and manage internal teams and external partners.
• Financial acumen for managing budgets, forecasting, and fee proposals.
• Strategic involvement and confidence in presenting to clients.

WHAT YOU’LL GET:

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

ABOUT M+C SAATCHI GROUP

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).