Accommodation Advocate

Causeway Charity; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charity organization in Sheffield seeks an Accommodation Advocate to support Service Users affected by human trafficking. Responsibilities include case management, liaising with health and legal professionals, and maintaining accommodation standards. Ideal candidates will demonstrate a commitment to advocacy and organizational support, contributing positively to our mission of support and rehabilitation. We encourage applicants from diverse backgrounds to apply.

Responsibilities

• Provide emotional and practical support to Service Users.
• Advocate on behalf of users with organizations.
• Prepare service user bedrooms for arrivals.

Job description

Overview

We currently have an exciting opportunity for an Accommodation Advocate working within our South Yorkshire Male and Family safe-houses. This role includes providing Service Users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home Office. You will also have duties in relation to the accommodation, including cleaning and preparing service user bedrooms for new arrivals.

Responsibilities

• Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
• Regular feedback and review meetings with Accommodation Coordinator.
• Arranging and attending appointments with Service users including families.
• Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including online reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
• Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
• Ensuring that all Key Performance Indicators (KPIs) are met.
• Ensuring progression of PVOHT through system;
• Liaising with organizations and individuals regarding VOHT and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
• Identifying support hours and ensuring accurate logging of all hours.
• Ensuring paperwork is being completed correctly and in a timely fashion.
• Ensuring exit strategies are being prepared in a timely fashion.
• Dealing with out of hour crisis in accordance with standby rota.
• Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
• Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
• Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.

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We’re committed to building a diverse and representative team that reflects the communities we serve. We warmly welcome applications from people of all backgrounds.

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