Access to Education Service Coordinator

SURREY COUNTY COUNCIL; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in the United Kingdom is seeking experienced A2E Service Co-ordinators to support children and young people in their educational journey. This role involves leadership, managing a team, and ensuring effective safeguarding practices. Ideal candidates will have strong communication skills and a relevant degree. Flexibility in working arrangements is offered, alongside a competitive salary and a range of perks.

Benefits

26 days' holiday, increasing with service

Local government pension

Employee Assistance Programme (EAP)

Learning and development resources

Wellbeing and lifestyle discounts

Qualifications

• Experience in managing staff and working with young people.
• Strong knowledge of school systems and safeguarding legislation.
• Ability to lead and engage effectively in challenging situations.

Responsibilities

• Coordinate and develop intervention packages for pupils referred to A2E.
• Line manage a team and oversee community hubs.
• Act as Deputy Designated Safeguarding Lead at multi-agency meetings.
• Undertake home visits and manage data for CME.
• Work collaboratively to improve outcomes for children.

Skills

Leadership

Communication

Organizational skills

Safeguarding knowledge

Problem-solving

Education

Relevant degree or equivalent qualification

Tools

MS Office

Data management systems

Job description

This role has a starting salary of £31,188.75 per annum, based on a 36-hour working week term time for 39 weeks per year.
This role is based at our Victoria Gate office in Woking. We offer the opportunity to work from home on a hybrid basis and are willing to discuss flexible working arrangements.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

We are seeking two experienced and motivated A2E Service Co-ordinators to join our Access to Education (A2E) team. This role is pivotal in supporting children and young people referred under Section 19 of the Education Act 1996, ensuring they continue learning and reintegrate successfully into school.

You will:

• Coordinate and develop intervention packages for pupils referred to A2E.
• Line manage a team of HLEAs/Learning Mentors and oversee community hubs.
• Act as Deputy Designated Safeguarding Lead, representing A2E at multi‑agency meetings (CIN, ICPC, RCPC, Core Group, TAF).
• Undertake home visits and risk assessments for new referrals
• Manage data for CME (Children Missing Education) and PMOOE (PupilsMissing Out on Education).
• Work collaboratively with schools, families, and partner agencies to improve outcomes.

This is a dynamic role requiring strong leadership, safeguarding expertise, and the ability to manage complex cases.

Why Join Us?

A2E operates in a dynamic environment supporting high‑need groups across Surrey. You'll be part of a committed team making a real difference to children’s lives, with opportunities for professional development and involvement in shaping service strategy. Our A2E Service provides education for pupils aged 5‑16 who are out of full‑time education, often due to medical reasons, complex SEND needs or social, emotional and mental health needs. You will be joining a dedicated team which consists of an Area Lead, Teachers and educational support staff, offering vital support to our local children, young people and their families.

About You

We are looking for someone who can demonstrate:

• A relevant degree or equivalent qualification.
• Experience in managing staff and working with young people.
• Strong knowledge of school systems, safeguarding legislation, and multi‑agency working Excellent organisational, communication, and IT skills (MS Office, data management systems).
• Ability to lead, problem‑solve, and engage effectively in challenging situations.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please tell us about your experience in managing staff and leading teams.
• Please provide an example of how you have handled safeguarding concerns and your understanding of statutory requirements.
• Please share your experience of working with schools, families, and external agencies to support children.
• Using an example please tell us about a time where you have contributed to improving services or developing new processes.

Contact Us

Please contact Kaye Gilzene or Liane Coakes via email.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two‑tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Job Close Date

The job advert closes at 23:59 on 07/12/2025 with interviews planned to follow.

Legal & Requirements

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel to your contractual base and across a wide geographical area for home visits and monitoring provision.