Academic Administrator

University of Suffolk; Ipswich; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading educational institution in the United Kingdom is seeking a detail-oriented Academic Administrator to support the delivery of courses validated by the University of Suffolk. In this full-time role, you will serve as a key link between the university and its academic partners, handling a variety of student inquiries and ensuring smooth operational management of partnership courses. Ideal candidates are organized, possess strong administrative skills, and have experience using university systems. This position offers numerous benefits, including generous leave and professional development opportunities.

Benefits

Generous annual leave

Extra day off on your birthday

Flexible working policies

Competitive pension scheme

Staff discounts

Discounted leisure membership

Learning and development opportunities

Cycle to Work scheme

Employee Assistance Programme

Annual awards for staff recognition

Qualifications

• Supporting the delivery of courses validated by the University of Suffolk.
• Responding to a variety of student queries appropriately.
• Providing administrative support in course management.

Responsibilities

• Acting as a link between the University and Academic Partners.
• Ensuring accuracy in information and records within university systems.
• Monitoring attendance for partnership courses.

Skills

High-level administration

Effective communication

Organizational skills

Experience with university systems

Job description

Fixed term until July 2027, full time, 37 hours per week (1.0 FTE)

Band 3 - £28,778 to £32,080 per annum

About The Team

The Centre for Academic & International Partnerships (CAIP) is responsible for the development and management of the University’s academic partnership arrangements with several institutions globally. Currently, there is approximately 16,600 students enrolled on a UoS programme delivered by an academic partner. The team act as a central link between partner institutions and the University’s academic schools and professional services departments and work actively to build the network of partners engaged with the University.

About The Role

Academic Administrators support the smooth delivery of all courses validated by the University of Suffolk. As a high-level administrator you will offer support appropriate to the Directorate, under the guidance of the Head of CAIP. This role is a central link between the University and our Academic Partners, responding to a wide variety of student queries regarding all aspects of their studies.

The Academic Administrator works closely with the whole team who are linked to an identified portfolio of partners, ensuring that the courses are delivered smoothly and the students are provided with an excellent experience. The Academic Administrator aids the team by providing administrative support in the operational aspects of partnership course management, for example attendance monitoring. They are expected to become a highly competent user of University systems and will ensure accuracy of the information and records held within these systems and online.

Benefits

• Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
• Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
• Flexible working, including family friendly policies.
• Competitive workplace pension scheme (USS) - with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
• Staff discounts at a number of local amenities in Ipswich.
• Discounted membership at Adastral Park Leisure and Sports
• Access to a range of high-quality learning and development opportunities
• Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
• Cycle to Work scheme.
• Electric vehicle salary sacrifice.
• Employee Assistance Programme (EAP).
• Staff recognition annual awards.

Closing date: Monday 19 January 2026

Interview date: Week commencing 19 February 2026. All interviews will be conducted in person

For further information relating to the role, please contact Lynne Illman, [e-mail] or Laura Finbow, [e-mail] (Partnerships Managers)

Please see the Job Application Guidance to support your application.

Please be aware that this post is not eligible for visa sponsorship.

We recommend that you apply as soon as possible, even if the closing date is in the future.

Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early. We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under‑represented groups.