7.5 Tonne Collection and Delivery Driver

DPD Group UK; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics company in Cardiff seeks a skilled Delivery Driver to provide exceptional service during parcel delivery and collection. The role requires a valid 7.5T licence, a clean driving record, and at least one year of relevant experience. Responsibilities include ensuring timely deliveries, managing an average of 50-60 stops daily, and resolving customer queries. This full-time position offers various benefits, including health and wellness support, a comprehensive maternity and paternity package, and potential career development opportunities.

Benefits

Holiday trading

Free life assurance

Free On Site Parking

Enhanced maternity and paternity package

Discounted shopping from 100s of retailers

Qualifications

• At least 1 year experience driving 7.5 tonne vehicles or similar.
• Clean driving record with no more than 3 penalty points.

Responsibilities

• Serve as the first point of contact for customers during parcel collection and delivery.
• Ensure timely and accurate collection and delivery of parcels.
• Manage a daily schedule of approximately 50-60 stops.
• Resolve customer queries and concerns professionally.

Skills

Customer Service

Communication skills

Driving

Heavy Lifting

Cash Handling

Basic Math

Education

Valid 7.5T (C1) licence

DQC (Driver Qualification Card)

CPC accreditation

Job description

Responsibilities

• Serving as the first point of contact for our customers providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment such as a sack barrow / hand truck to safely handle heavier items
• Maintaining accurate records of deliveries collections and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
• Maintaining a clean and presentable appearance as you represent DPD to our customers

Your role is vital in providing a service that genuinely makes a difference to our customers and we rely on your professionalism and dedication to uphold DPD’s reputation for excellence in parcel delivery.

Qualifications

To be considered for the role you must have:

• A valid 7.5T (C1) licence DQC (Driver Qualification Card) and CPC accreditation
• A clean driving record with no more than 3 penalty points
• At least 1 year experience driving 7.5 tonne vehicles or similar

We are also looking for you to demonstrate that you:

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift loads and carry heavy items up to 25kg
• Possess excellent time management and organisational skills
• Have a good knowledge of local road networks and traffic patterns
• Can work well under pressure and maintain a calm demeanour in challenging situations
• Are comfortable using handheld devices and basic computer software
• Are physically fit and able to handle the demands of a physically active job
• Have a strong commitment to health and safety practices
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability in all aspects of your work.

Additional Information

About our benefits:

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum – essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

Key Skills

• Restaurant Experience
• Talent Management
• Customer Service
• Communication skills
• Basic Math
• Box Truck Experience
• Commercial Driving
• Delivery Driver Experience
• Driving
• Heavy Lifting
• Cash Handling
• Writing Skills

Remote Work: No

Employment Type: Full-time

Experience: years

Vacancy: 1