3rd Party Logistics Contract Manager

Michelin; Stoke-on-Trent; On-site; GBP 48,000; Full time

Job summary

A leading mobility company is seeking a 3PL Contract Manager based in Stoke-on-Trent. The role involves managing contracts with outsourced logistics providers, overseeing warehousing and transport operations. Candidates should have significant experience in supplier management, freight transport expertise, and strong negotiation skills. The position offers a comprehensive benefits package including health plans, holiday flexibility, and in-house training opportunities, along with a salary of £47,500 plus bonuses.

Benefits

Health cash plan

25 days holiday plus bank holidays

FREE premium tyres

Salary Sacrifice EV Car Scheme

Enhanced maternity/paternity leave

FREE digital GP and counselling

Employee Assistance Programme

In-house training centre

Qualifications

• Substantial experience managing outsourced warehousing and 3PL transport contracts.
• Strong expertise in freight transport with UK market knowledge.
• Proven ability to influence and challenge suppliers confidently.

Responsibilities

• Own end-to-end 3PL contracts, covering warehousing and logistics operations.
• Lead supplier governance, performance reviews, and commercial negotiations.
• Manage budgets, invoices, SLAs, KPIs, and service metrics.

Skills

Supplier management

Freight transport expertise

Negotiation skills

Analytical capabilities

Commercial acumen

Job description

Overview

3PL Contract Manager – Salary: £47,500 + bonus scheme • On-site: Stoke-on-Trent

We are seeking a 3rd Party Logistics Contract Manager with significant experience in both warehousing and freight transport, combined with commercial and supplier management. Reporting to the UK Logistics Manager, this role is central to ensuring the effective performance of our outsourced logistics partners and requires substantial expertise across the full 3PL landscape. This is a strategic, commercially focused position, suited to applicants who have previously held responsibility for both warehouse operations and transport networks delivered through external logistics providers.

What you’ll be doing

• Taking full ownership of end‑to‑end 3PL contracts, covering warehousing and logistics operations.
• Leading structured supplier governance, performance reviews, commercial negotiations, and stakeholder engagement.
• Challenging our 3rd Party Providers to ensure a value for money service.
• Overseeing road freight performance: service delivery, compliance, safety, cost management, and continuous improvement.
• Managing budgets, invoices, SLAs, KPIs, service metrics, and contract variations.
• Using data‑driven insight to challenge partners, identify opportunities, and drive measurable improvements.
• Completing a short induction period in France to learn our methodologies and operational frameworks.

What you’ll bring

Essential:

• Demonstrable and substantial experience managing outsourced warehousing and 3PL transport contracts.
• In‑depth operational understanding of warehouse activities (inventory, storage, productivity, service levels).
• Strong expertise in freight transport, including UK market knowledge and commercial structures.
• Proven ability to influence and challenge suppliers and senior stakeholders with confidence.
• Strong commercial acumen including negotiation, cost control, forecasting, and contract change management.
• Analytical capability to interpret performance data and hold partners accountable.
• Professionalism, resilience, and adaptability in a complex operational environment.

Ideal backgrounds include:

• 3PL Contract Manager / Logistics Contract Manager
• Senior Logistics Manager with combined warehousing + transport oversight
• Freight specialist managing commercial customer contracts
• Warehousing professional with strong supplier management and commercial accountability

Comprehensive benefits package

• Health cash plan that helps you save on essential healthcare expenses such as dental and optical services
• 25 days holiday a year, in addition to bank holidays, with the number of holiday days increasing after two years of service.
• To further enhance your life-work balance, flexibility to buy or sell additional holiday days, allowing you to either spend more time with loved ones or have extra cash in your pocket.
• FREE premium tyres for your vehicle
• Salary Sacrifice EV Car Scheme
• Enhanced maternity/paternity leave to support you during important family moments
• FREE digital GP, mental health counselling, nutritional consultations, and second medical opinion, plus an annual health check.
• Employee Assistance Programme provides free, confidential advice and counselling
• In-house training centre providing various training programs and courses to help you enhance your skills and achieve your career goals.

About Michelin

As the leading mobility company, we work with tyres, around tyres and beyond tyres to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tyres, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries—from aerospace to biotech.

Next steps

If you’ve got this far, then this is definitely the role for you. Apply now. Send us your CV and let’s talk about next steps.

At Michelin, we acknowledge that a diverse and inclusive work environment is fundamental to driving innovation, nurturing creativity, and establishing a space where each employee can thrive and succeed. As a dedicated equal opportunities employer, we welcome applicants from all backgrounds to apply and contribute to our team. We strongly believe that diversity enriches our work culture and drives our success.

Should you require any reasonable adjustments to facilitate your participation, please don’t hesitate to let us know.