3rd Line Network Support Engineer

Fujitsu; Cheltenham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Cheltenham is seeking an experienced 3rd Line Network Support Engineer to provide operational support in enterprise environments. You'll manage network infrastructure, perform patch management, and conduct network monitoring. The ideal candidate has experience with Juniper devices, Citrix, and SolarWinds products. This position does not offer remote work. Benefits include 26 days of annual leave, pension contributions, and flexible benefits.

Benefits

26 days annual leave plus public holidays

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Flexible benefits

Employee discounts

Employee assistance programme/ virtual GP

Role dependent benefits: Private medical/ company car or car allowance

Qualifications

• Experience managing network infrastructure.
• Proven skills in patch management and network monitoring.
• Ability to perform upgrades and maintenance on network systems.

Responsibilities

• Manage the Network Infrastructure for the enterprise.
• Handle patch management and network monitoring tasks.
• Perform upgrades and maintenance on network systems.

Skills

Juniper devices

Citrix App Delivery Controller

Junos SPACE

SolarWinds Products

Job description

Role: 3rd Line Network Support Engineer

Location: London (TOP01)

We are looking for an experienced 3rd Line Network Support Engineer to join an existing team of 3rd Line Support engineers. Your role will involve providing operational support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications.

Day‑to‑day activities will include:

• Managing the Network Infrastructure
• Patch Management
• Network Monitoring
• Upgrades and Maintenance

Your experience

• Juniper devices
• Citrix App Delivery Controller (formerly Netscaler)
• Junos SPACE
• SolarWinds Products

Please note, candidates will be required to undergo a level of security clearance necessary for this role and must be willing and eligible to do so. There is no remote working available for this role, due to the nature of the project.

Benefits

• 26 days annual leave plus public holidays (3 flexible)
• Pension – Double matching contributions of up to 10%
• Life assurance
• Companywide incentive plans
• Your choices (flexible benefits such as increased holidays/ travel/ dental critical illness and more)
• Perks at work – employee discounts
• Employee assistance programme/ virtual GP
• Role dependent benefits: Private medical/ company car or car allowance

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [e-mail] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people‑led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

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