3rd Line Cloud Network Engineer

Fujitsu; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology services firm is seeking a 3rd Line Cloud Network Engineer in the City of Westminster. This role involves responding to incidents, managing network devices, and supporting design teams. Candidates require DV Clearance and a strong background in firewall management and event tooling. Responsibilities include executing planned changes and maintaining extensive network solutions. Competitive salary and dynamic team environment expected.

Qualifications

• DV Cleared and experienced as a 3rd Line Cloud Network Engineer.
• Ability to manage physical and virtual network solutions.
• Experience collaborating with design and engineering teams.

Responsibilities

• Carry out planned activities via a Change Management Process.
• Monitor the system using Event Management tooling.
• Respond to incidents via the Incident Process.

Skills

Firewall Management

Network Devices

Network Authentication

Event Management Tooling

ITSM Tooling & Processes

Cloud Administration - NSX-T

Cloud Administration - vCenter

Job description

We are looking for a 3rd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team.

Examples of tasks:

• Responding to escalations from 2nd Line Daily checks utilizing ITSM tooling.
• PKI certificate management for Networking devices (physical and virtual).
• Distributing software, firmware & security updates for network devices.
• Collaborating and supporting the design and engineering teams.
• Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead.
• Carrying out a readiness assessment for new releases entering service from the Engineering Team.
• Producing and maintaining documentation such as Work Instructions and Patching Schedules.

The applicant must be DV Cleared sole national 3rd Line Cloud Network Engineer required for high level government account.

Your transferable skills and experience:

• Firewall Management (e.g. Cisco Firepower Management Centre)
• Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS)
• Network Authentication (e.g. Cisco ISE)
• Event Management Tooling (e.g. SolarWinds)
• ITSM Tooling & Processes
• Cloud Administration (e.g. Broadcom: NSX-T)
• Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration)