32hr Sales Assistant, Harrods, Kurt Geiger Boutique

KURT GEIGER; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury footwear and accessories retailer is looking for a Customer Service Ambassador in London. The role requires exceptional customer service skills and experience in luxury retail. You will drive sales and maintain high store presentation standards, while contributing to the brand's reputation. Competitive salary, generous commission, and enviable discounts are offered. Opportunities for progression in a fast-paced environment.

Benefits

Competitive basic salary

Generous commission structure

Employee discounts

Qualifications

• Experience in Luxury Retail within a clienteling and customer service driven environment.
• Background with a fashion-forward footwear or accessory brand.
• Proven ability to drive sales and team.

Responsibilities

• Ensure customer service is of the highest standards at all times.
• Support management in achieving store and company sales targets.
• Maintain excellent visual presentation consistent with company guidelines.

Skills

Customer service excellence

Expert in fashion and trends

Sales driving ability

Job description

Overview

Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends
• Experience in Luxury Retail within a clienteling and a customer service driven environment
• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team
• To be immaculately presented and representative of our luxury/fashion forward brand in every way
• Competitive basic salary
• Generous commission structure
• Enviable discount.
• If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfill our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world\'s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism