2nd Line IT Engineer | Hybrid (2 days remote) + Azure & VMware

MFK Recruitment; Reigate and Banstead; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A technology services provider in the UK is seeking a motivated 2nd Line IT Engineer to support and improve IT systems. This hybrid role requires a minimum of 3 years of experience. The ideal candidate will have strong skills in Microsoft 365 and Azure, and will be responsible for troubleshooting and technical support. This position offers excellent career development opportunities in a growing company.

Qualifications

• Minimum 3 years' experience in a similar IT role.
• Experience in an MSP or customer-centric environment is preferred.
• Strong experience with Microsoft 365, Azure, and server OS.

Responsibilities

• Provide 1st and 2nd line technical support across a varied customer base.
• Act as the first point of escalation for technical incidents.
• Manage and resolve support tickets efficiently within SLAs.

Skills

Technical Support

Troubleshooting

Microsoft 365

Azure

Networking

Active Directory

Tools

Fortigate

Cisco

Veeam

VMware

Job description

A technology services provider in the UK is seeking a motivated 2nd Line IT Engineer to support and improve IT systems. This hybrid role requires a minimum of 3 years of experience. The ideal candidate will have strong skills in Microsoft 365 and Azure, and will be responsible for troubleshooting and technical support. This position offers excellent career development opportunities in a growing company.