24/7 Hospital Telecoms & Front Desk Coordinator

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable NHS healthcare provider in the United Kingdom is seeking an individual to provide a fast, friendly switchboard facility at Bedford Hospital. The role requires handling emergency calls and maintaining the BLEEP system, ensuring clear communication with patients and staff. The successful candidate will work full-time, contributing to a commitment to patient care in a supportive environment with access to professional development opportunities.

Responsibilities

• Deal with patients, public, and external contact.
• Handle telephone enquiries courteously.
• Monitor emergency calls and take appropriate action.
• Manage and maintain the BLEEP system.
• Provide complex information to users.
• Assist with ad hoc duties.

Job description

A reputable NHS healthcare provider in the United Kingdom is seeking an individual to provide a fast, friendly switchboard facility at Bedford Hospital. The role requires handling emergency calls and maintaining the BLEEP system, ensuring clear communication with patients and staff. The successful candidate will work full-time, contributing to a commitment to patient care in a supportive environment with access to professional development opportunities.