234617 (AJM) - Quality Improvement Project Officer

NHS National Services Scotland; Scotland; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major healthcare provider in Scotland is seeking an enthusiastic individual for a fixed-term role in quality administration. The candidate will provide project management and organisational support, helping to coordinate staff engagement activities in Edinburgh. Responsibilities include data analysis, event planning, and report production. Ideal candidates should possess strong interpersonal skills, a degree or equivalent experience, and demonstrate effective team working abilities. Join us in enhancing the quality of healthcare services!

Qualifications

• Must have proven advanced administrative and project experience.
• Effective organisational skills are essential for planning events.
• Well-developed interpersonal skills required to communicate at all levels.

Responsibilities

• Support the Quality Directorate by producing data reports and analysis.
• Manage spreadsheets and publish documents to high standards.
• Lead staff communication and engagement group meetings.

Skills

Team working skills

Organisational skills

Communication skills

Flexibility

Education

Degree level or equivalent work experience

Tools

Microsoft Excel

MS Word

MS PowerPoint

Job description

Quality Directorate

Fixed Term - 12 Months

Post split between West Port, Edinburgh and Royal Infirmary, Edinburgh

We are seeking an enthusiastic self‑motivated individual with exceptional team working skills to provide a comprehensive range of administrative, organisational, analytical and project management support duties. This role will be based between West Port, Edinburgh and Royal Infirmary, Edinburgh supporting a number of key directorate work programmes.

Responsibilities

A key function of this is to support the Quality Directorate through the production of routine data reports and analysis;

• Support several of our improvement teams in acute division and mental health.
• Analyze and present data, using pre‑defined templates within Microsoft Excel, MS Word and MS Powerpoint.
• Manage, maintain and interrogate spreadsheets.
• Format and publish documents to a high standard.

A key function of this post is to coordinate and support the directorates staff engagement activities. Reportable to members of the senior team, this includes;

• Lead the staff communication and engagement group meetings – through logistics, administrative support, robust action tracking and agenda setting.
• Develop and execute plans for regular engagement activities – including quarterly away days & monthly huddles – through logistics, administrative support, designing activities and securing speakers.
• Coordinate development of action plans for iMatter, taking forward ideas and updating directorate on progress.
• Develop calendar of team building events.
• Presentation and updates at team events on behalf of communications and engagement group.

Qualifications

Candidates will be educated to Degree level or have an equivalent level of work experience in a similar role, preferably within the NHS or other similarly large organisation.

Applicants must have proven advanced administrative and project experience.

Effective organisational skills are key as the post will involve planning, organisation and supporting a variety of events.

The successful candidate must have well developed interpersonal skills and be able to communicate effectively and appropriately with staff at all levels within the organisation. A flexible approach to work and an ability to work well within a small team is also essential.

Closing date

The closing date for application forms is Monday 12 January 2026 with proposed date for interviews on 27/28 January 2026 at West Port, Edinburgh.

Contact

For any informal enquiries and questions on the role, please contact Wendy Ford ([e-mail]) or Cheryl Tudor ([e-mail]) from wk/c 5 January 2026.

Join us in making a lasting impact on the quality of care in NHS Lothian!

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.