233846 Clerical Officer/Audio Typist

NHS National Services Scotland; Dumfries; On-site; GBP 10,000 - 40,000; Full time

Job summary

A health service provider in Dumfries is seeking an enthusiastic Clerical Officer/Audio Typist to provide vital administrative support. The role involves transcribing letters, reports, and maintaining patient records. The successful candidate should have excellent communication and organizational skills, be self-motivated and a team player. This position requires in-person attendance for a typing/audio test during the interview. Informal inquiries can be made to the hiring contact provided in the ad.

Qualifications

• Ability to transcribe from digital dictation.
• Experience in dealing with incoming calls and mail.
• Self-motivated and enthusiastic.

Responsibilities

• Transcribe letters and reports for patients.
• Maintain up-to-date patient records.
• Provide administrative support to clinical teams.

Skills

Good communication skills

Organization skills

Attention to detail

Team player

Flexible attitude

Job description

We are looking to recruit an enthusiastic individual to join NHS Dumfries and Galloway’s Acute & Diagnostic Administration Services Team as a Clerical Officer/Audio Typist.

The post holder will transcribe from digital dictation, letters, reports and discharge summaries for patients from outpatient clinics, patients discharged from wards and other outpatient appointments and will maintain patient records. Other duties also include dealing with incoming calls, mail, scanning and electronic filing of patient information ensuring electronic files for all patient reports, letters and general correspondence is up to date and available to the clinical team for decision / support maximising effective use of time.

Based within both Dumfries and Galloway Royal Infirmary (DGRI) and Mountainhall Treatment Centre (MHTC) the post holder will fulfil a crucial role in providing administrative and clerical support liaising and working with allocated multi discipline clinical teams and administration colleagues. The successful candidate should be a team player with a flexible ‘can do’ attitude as they will assist in a variety of areas dependant on service level objectives. Other attributes which we would be looking for the successful candidate to demonstrate on their application form and at interview is good communication and organisation skills with attention to detail, to be self motivated, enthusiastic and committed.

This post will be supported by Colleagues, Team Leader, Administration Services Co-ordinator and Administration Services Manager.

As an typing/audio test will require to be undertaken at interview you will need to be able to attend in person, we cannot offer interview via Teams.

Informal enquiries to Jen Stewart - Tel: [phone] ext 74278 or Email: [e-mail]

Please Note: The salary for this vacancy does not meet the minimum required for sponsorship

Equal Opportunity

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.