Senior Product Manager

Ministry of Justice; United Kingdom; Hybrid; GBP 58,000 - 71,000; Full time

Job summary

A governmental agency in the United Kingdom is seeking a Senior Product Manager to oversee product lifecycles, influence digital transformation, and lead teams within the Legal Aid Agency Digital and Criminal Injuries Compensation Authority. This role is pivotal in improving user experiences and requires strong leadership, product management skills, and a focus on strategic alignment with governmental policies. The position offers a hybrid working model and competitive salary ranging from £58,511 to £70,725 depending on location.

Qualifications

• Experience in overseeing multiple products and managing them through different stages of the product lifecycle.
• Proven track record of championing user needs and influencing stakeholders.
• Strong communication and interpersonal skills to lead and inspire teams.

Responsibilities

• Lead and manage the quality of products across their lifecycle from discovery to retirement.
• Champion user needs and support Product Managers to ensure alignment with strategy.
• Act as a strategic leader to align product development with governmental policies.

Skills

Product Management techniques

Deep knowledge of user experience

Leadership and mentoring

Job description

Senior Product Manager

Location: National*
Closing Date: 21st January 2026
Interviews: w/c 2nd February 2026
Grade: Grade 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £63,343 – £70,725 (which may include an allowance of up to £332)
National: £58,511 – £65,329
Working pattern: Full-time/Part-time/Flexible working
Contract Type: Permanent
Vacancy number: 13382

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for Senior Product Managers here at Justice Digital, to be part of our warm and collaborative Legal Aid Agency Digital and Criminal Injuries Compensation Authority teams. This role aligns against Senior Product Manager from the Government Digital and Data Framework. In Legal Aid Agency Digital we are delivering a large scale transformation, replacing legacy systems with modern, user centred digital products which are at a range of stages in the lifecycle. We aim to radically improve the experience of legal providers and legal aid agency caseworkers, increasing the efficiency and accuracy of decision making and improving access to justice for people in need of legal aid. We have a number of roles across different product spaces, ranging from build and iteration of transformed services to managing legacy services as we look towards decommissioning.

We are looking for Senior Product Managers who can connect their product spaces to our wider strategy and inspire and support teams to deliver against it effectively. We have a thriving, friendly and enthusiastic product community with regular away days and a self-driven community of practice, in which our SPMs take a leading role.

Criminal Injury Compensation Authority (CICA) Digital is transforming how victims of violent crime claim compensation. Our mission is to deliver efficient, accurate, and fully digital journeys that improve outcomes for users. Through our transformation strategy and ongoing innovation, including the use of AI to drive efficiencies, we’re creating real opportunities to make a difference. We’re looking for a Senior Product Manager who is passionate about delivering better user experiences and can shape the bigger picture. In this role, you’ll influence CICA’s digital transformation, driving impactful change and helping us achieve our vision.

Senior Product Managers (SPMs) are responsible for overseeing the quality and value realisation of several products (or exceptionally, one complex product). Senior Product Managers take responsibility for the end-to-end, cross-platform user experience of multiple products. This will be across the product lifecycle from discovery, through development, delivery, continuous improvement and to product retirement.

SPMs also lead and manage people and support the development of our Product Communities. They ensure that all of the Product Managers under their leadership are supported, coached, developed and managed and so that they can reach their full potential.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025.

Key Responsibilities

• The SPM has deep knowledge of Product Management techniques and is developing expert skills. The SPM is experienced in overseeing multiple products and has a proven track record of managing products through the different stages of the product life cycle (products taken to beta/live). SPMs ensure the quality and the value of the work of Product Managers and the rest of the delivery team.
• SPMs lead the assurance of scope, providing direction to meet user needs for multiple products & channels, aligned with strategy. They champion user needs with senior stakeholders, influencing and challenging Policy in relation to changes within the Product/service, to enable user requirements to be met.
• SPMs are strategic leaders, ensuring that the scope and direction of the development and continual improvement of several products align with strategies (e.g. Government, policy, digital) in delivery, acting as the escalation point when needed, and taking action to resolve issues that delay delivery.
• SPMs are active and visible leaders, supporting the PMs and working with the Lead PM in defining product strategy for all their products, building interpersonal relationships and actively influencing and challenging strategy & stakeholders to enable user needs to be met.
• SPMs are compassionate, inclusive and lead by example, actively promoting and engaging in self-development; coaching and mentoring their product people and investing in their development to ensure they reach their full potential.
• SPMs support and inspire the PM community, wider delivery team & MoJ colleagues, bringing them into the product vision, leveraging existing relationships to best effect; prompting difficult decisions. SPMs interact with x-Gov product activity to develop a wider view of products and services across Government, and spotting opportunities for collaboration.
• SPMs define user journeys where relevant and the direction of user research, empathising with users, translating relevant findings with teams and sharing insights with stakeholders.
• SPMs ensure that all products meet policy intent, acting as an advocate for the digital transformation of services and influencing policy change, within and outside of MoJ. SPMs understand the political landscape so they can support PMs in explaining constraints and enable them to be challenged.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!