Work in Portugal - Customer Support Representative (French Market)!

FH Collective Academy; Toulouse; Sur place; EUR 12 000; Plein temps

Résumé du poste

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. This role offers a salary of 1,000/month plus bonuses and a relocation package. Candidates should be fluent in French and possess strong communication skills. Join an international team in a vibrant city and enjoy numerous benefits including health insurance and career development opportunities.

Prestations

1,000/month base salary

100 monthly performance bonus

2,000 welcome bonus

Relocation package including flight reimbursement

Health insurance after 6 months

Meal & transport allowance

Career growth & continuous training

Qualifications

• Expertise in providing customer support for Italian-speaking markets.
• Prior experience in a customer service role is an advantage.
• Ability to work on-site in Lisbon.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & updates.

Connaissances

Fluent in French (C1C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Description du poste

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

Were looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If youre all about helping customers, solving problems, and delivering a 5 experience this could be your next adventure!

What Youll Do :

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What Were Looking For :

• Fluent in French (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What Youll Get :

• 1,000 / month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280 / month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because its not just a place to work its a lifestyle.

Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal?

Apply now and join a company that values people, passion, and progress!