Vice President, Operations - AM Parts Fulfillment

PCMC; Puiseux-Pontoise; Sur place; EUR 150 000 - 200 000; Plein temps

Résumé du poste

Une entreprise internationale de solutions d'emballage recherche un Vice President, Operations pour diriger l'organisation mondiale de gestion des pièces de rechange. Le candidat idéal aura une solide expérience en leadership opérationnel et sera chargé d'améliorer l'efficacité, la satisfaction client, et d'optimiser la stratégie d'inventaire. Ce poste nécessite une grande capacité d'analyse de données et une communication efficace. Un diplôme de premier cycle est requis.

Qualifications

• 10+ ans d'expérience en leadership opérationnel dans le domaine de la gestion des approvisionnements.
• Capacité prouvée à améliorer la satisfaction client dans un environnement B2B complexe.
• Familiarité avec les systèmes ERP et la mise en œuvre de processus.

Responsabilités

• Diriger l'organisation mondiale de livraison de pièces de rechange.
• Développer un modèle d'exécution standardisé.
• Optimiser la stratégie d'inventaire pour améliorer l'efficacité.

Connaissances

Leadership opérationnel

Analyse des données

Gestion des relations

Communication efficace

Formation

Diplôme de premier cycle

Outils

Systèmes ERP

Description du poste

Informations sur la société

BW Packaging propose des machines et des solutions d'emballage complètes comprenant des systèmes flexibles, des services de remplissage et de fermeture, d'étiquetage, de fin de ligne et d'intégration. En tant que membre de la famille Barry-Wehmiller, nous réunissons une équipe mondiale d'experts en emballage avec un objectif clair : Des personnes qui se soucient, construisent des solutions performantes. Nous relevons les défis les plus difficiles de nos clients comme les nôtres — en fournissant des solutions innovantes et durables qui établissent la norme en matière de valeur et de performance. Barry-Wehmiller est un groupe mondial aux activités diversifiées qui propose des conseils techniques et des technologies de fabrication pour l’emballage ainsi que pour le traitement de carton ondulé, de feuilles et de papier. Conjuguant une direction d’entreprise où l’humain est au centre des préoccupations à des stratégies rigoureuses et une croissance raisonnée, Barry-Wehmiller réalise un chiffre d‘affaires de 3 milliards de dollars et emploie près de 12 000 collaborateurs unis par une croyance commune : utiliser la puissance des entreprises pour bâtir un monde meilleur.

Description de l'emploi

The Vice President, Operations--AM Parts Fulfillment is a global executive leader accountable for delivering ~$250M in Aftermarket (AM) Parts fulfillment performance across all product lines in Packaging. This leader is responsible for developing and executing a global fulfillment model that improves delivery velocity, enhances on-time performance, optimizes inventory strategy, and elevates the customer experience. Reporting to the COO, the VP maximizes operational efficiency and customer satisfaction by using data-driven insights, implementing standardized processes, and leveraging technology across regions. This leader champions key initiatives such as ERP enablement and other future-state capabilities to ensure a scalable, reliable, and high-performing AM Parts fulfillment organization.

Key Responsibilities

Strategic & Functional Leadership

• Lead the global AM Parts fulfillment organization, accountable for ~$250M in execution performance.
• Develop and propose a phased global structure to consolidate fulfillment operations by market, region, and product line.
• Build and develop a leadership team to oversee daily operations, driving delivery accuracy, quality, and customer communication.
• Use data insights to guide organizational design, fulfillment strategy, and inventory management.
• Harmonize fulfillment processes, practices, and system use to ensure consistency and efficiency across regions.

Execution & Delivery Excellence

• Develop a detailed plan to move the fulfillment organization onto a common ERP platform and continue optimization once installed.
• Implement disciplined daily management practices to monitor trends, order patterns, quoting outcomes, and lost opportunities.
• Maximize inventory strategy to improve investment effectiveness, reduce obsolescence, and align with customer demand.
• Evaluate and deploy technologies that improve fulfillment speed, visibility, and customer status communication.
• Build capabilities, views, and dashboards to monitor performance and adjust strategy in real time.

Organizational Design & Talent Development

• Build, lead, and continuously evolve a leader-of-leaders organization, ensuring clarity of roles and global/regional alignment.
• Develop talent pipelines and succession plans to support long-term growth.
• Foster a leadership culture grounded in care, clarity, accountability, and high performance.
• Collaborate with Finance and the People team to evaluate and refine organizational design, ensuring efficient use of resources and alignment with strategic goals.

Strategic Leadership & Impact

• Align the AM Parts Fulfillment organization with Packaging’s ambition to be a formidable global packaging solutions provider.
• Fall in love with solving our customers’ problems through availability, service responsiveness, and fulfillment execution — delivered through structure, talent, and systems that scale.
• Implement fulfillment practices that reinforce accountability and create confidence in delivery performance.
• Build a fulfillment organization that balances urgency with quality, empowering teams with clear visibility and expectations.
• Serve as a cultural and strategic force within the operations and commercial leadership teams, reinforcing Packaging’s values and cross-functional alignment.

Qualifications & Experience

• 10+ years of senior operational leadership experience in fulfillment, supply chain, logistics, or inventory management.
• Proven ability to drive velocity, accuracy, and customer satisfaction improvements in a complex, high-volume B2B environment.
• Strong experience using data insights to guide operational design and strategic improvements.
• Familiarity with ERP systems and process implementation and optimization.
• Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.
• Data orientation with proven ability to leverage operational, commercial, and customer insights.
• Bachelor’s degree required.
• Fluent in French and English.

Reporting Relationships

Direct Reports:

• Regional Fulfillment / Operations Leaders
• Inventory & Logistics Management Leaders

Key Partnerships & Matrixed Collaboration

• VP, Customer Service — Parts
• VP, Operational & Parts Strategy
• Supply Chain and Procurement Leadership
• Product Line Leaders
• Commercial and Customer Experience Teams
• Field Service and Aftermarket Support

Success Profile

This role requires an operationally expert and commercially aware leader who can transform AM Parts fulfillment into a high-velocity, high-quality execution engine — someone who understands how to meet customer needs with speed and precision while scaling a sustainable and profitable global fulfillment model. Success in this role requires a customer-focused systems thinker with deep executional fluency and a bias for results — able to navigate complexity across regions, product lines, and fulfillment channels while driving simplification, consistency, and continuous improvement. This leader aligns to the vision set by the Chief Operating Officer and serves as a strategic enabler of that vision — connecting fulfillment strategy to operational readiness, commercial integration, and customer lifetime value.

Soft Skills & Leadership Style

Thinking Style: Operationally expert and data-driven; understands the full fulfillment lifecycle from inventory planning to customer delivery.

Relating Style: Direct and credible; builds confidence with cross-functional peers, frontline teams, and customers alike.

Working Style: Outcome-driven and structured; thrives in complex environments by bringing order, clarity, and speed to execution.

Influence Style: Integrative and solution-focused; collaborates across Operations, Commercial, and Supply Chain to align plans and unlock joint value.

Learning Style: Data-informed and iterative; continuously refines the fulfillment model using business insights, customer feedback, and performance trends.

#LI-MM1

Chez Barry-Wehmiller, nous reconnaissons que les gens viennent avec une richesse d'expérience et de talent au-delà des seules exigences techniques d'un emploi. Si votre expérience est proche de ce que vous voyez répertorié ici, nous vous encourageons à postuler. Nous savons que nos différences peuvent souvent entraîner l'innovation, l'excellence et un travail significatif. Par conséquent, les personnes de tous horizons sont encouragées à postuler à nos postes. Veuillez nous informer si vous avez besoin d'aménagements raisonnables pendant la procédure d'entretien.

Company: BW Integrated Systems