Transversal Operations Manager

Groupe PSA; Poissy; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Une entreprise automobile leader recherche un Manager des Opérations Transversales pour rejoindre son équipe ICT Sales & Marketing. Le candidat idéal doit posséder des compétences en leadership, avoir de l'expérience en gestion opérationnelle et savoir collaborer efficacement avec des équipes transversales. Les responsabilités incluent le développement de stratégies opérationnelles et la gestion des métriques de performance.

Qualifications

• Compétences en leadership pour inspirer et motiver les équipes.
• Expérience en gestion dans un rôle opérationnel.
• Compétences en collaboration et communication.

Responsabilités

• Développer et mettre en œuvre des stratégies opérationnelles.
• Suivre les indicateurs clés de performance.
• Faciliter la résolution des incidents de haute priorité.

Connaissances

Leadership

Collaboration

Communication

Analyse des métriques opérationnelles

Outils

ServiceNow

Jira

Microsoft Office

Description du poste

Overview

Référence 2025-17626

Transversal Operations Manager

Contrat: CDI

Statut: Cadre

Description

We are seeking a highly motivated and experienced individual to join our ICT Sales & Marketing team at Stellantis as a Manager with the potential for career advancement opportunities. As part of the ICT Sales & Marketing Operations team, the successful candidate will manage and maintain operational processes and procedures, and ensure administration is applied across all Sales & Marketing sub-domains. This role will not only focus on managing and maintaining existing operational standards, processes and procedures, but also look to expand and evolve them to increase stability and efficiency within the Sales & Marketing environment.

Responsibilities

• Developing and implementing operational strategies to achieve business objectives and improve overall performance
• Track key operational metrics, such as downtime and mean-time-to-repair, and provide regular reports and insights to management and stakeholders
• Focus on continuous improvement
• Maintain a strong focus on operational efficiency and achieving tangible results
• Maintain good working relations with all Sales & Marketing sub-domain teams to ensure proper adherence to operational best practices and procedures, providing guidance to teams as necessary
• Facilitate in the resolution of all high-priority incidents (Priority 1) by providing guidance/input and pulling in the proper/necessary support teams
• Oversee key transversal type activities such as SOX (Sarbanes Oxley) compliance, Move-to-Cloud initiatives and DR (Disaster Recovery) readiness
• Develop, support, and maintain application monitoring and observability strategy and platforms (in accordance with central team standards)

Profile

Qualifications

Required

• Strong leadership skills with the ability to inspire, motivate, and mentor teams towards achieving business and organizational goals and driving continuous improvement
• Previous management experience in an operationally based role
• Strong collaboration and communication skills to work effectively with cross-functional teams
• Understanding of ITSM tools (e.g., ServiceNow, Jira)
• Ability to define and track key operational metrics
• Proficient in Microsoft Office suite application (Excel, Powerpoint, Etc.)

Preferred

• Minimum 5-years previous management experience in an operationally based role