Technical Support Engineer

Aer Lingus Group; Marlenheim; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

An international airline is seeking a Technical Support Engineer in Marlenheim to provide 24/7 support for their aircraft operations. You will be responsible for ensuring aircraft reliability and liaising with manufacturers on technical issues. The ideal candidate will hold an engineering degree, possess strong decision-making and analytical skills, and be fluent in English. This role offers growth opportunities in a collaborative environment with a commitment to diversity and inclusivity.

Prestations

Competitive salary

Career advancement opportunities

Staff travel benefits

Qualifications

• Experience in aircraft maintenance disciplines including systems, avionics, structures, and engines.
• Ability to interpret aircraft manuals quickly.
• Capacity to work independently and make decisions.

Responsabilités

• Provide 24/7 fleet support for aircraft availability.
• Act as liaison between Aer Lingus 145 and OEMs.
• Propose troubleshooting actions for technical defects.

Connaissances

Decision making under pressure

Analytical skills

Team collaboration

Proficiency in Office apps

Fluent English

Formation

Engineering university degree or part 66 license

Description du poste

What we offer

As well as offering you a competitive salary, career advancement opportunities and staff travel benefits (with Aer Lingus and many other international airlines), you will also have the opportunity to work in a dynamic and collaborative environment and to join a team of amazing professionals who are passionate about the aviation industry. To learn more about the exciting benefits and opportunities that await you at Aer Lingus please visit our website.
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. As an equal opportunity employer, we encourage applications from all candidates who share our passion for aviation. If you have any questions or require any accommodations to support you in your application, please contact us at [e-mail].

Role title

Technical Support Engineer

Your role

As a Technical Support Engineer in the Maintenance & Engineering Department, you will report to the Head of Technical Operations, the Technical Support Engineer will provide 24/7 technical support to Aer Lingus 145 operations and MCC. Our Maintenance & Engineering Department helps us to drive Aer Lingus’ ambition by providing technical expertise and support for operational decision‑making.

Your responsibilities as a Technical Support Engineer will include:

• Provide 24/7 fleet support ensure maximum aircraft availability and reliability.
• Provide AOG support to ensure efficient and best course of actions are being taken.
• Act as the CAMO liaison between Aer Lingus 145 and OEMs/CAMO organisation.
• Propose troubleshooting and resolution actions for technical defects affecting aircraft availability, including repeat item tracking oversight.
• Review maintenance delays, aircraft technical problems to suggest improvements within Maintenance and Engineering procedures to achieve highest safety standards and dispatch reliability.
• Attend Daily Technical Operations Call to assist in delay reviews and aircraft readiness.
• Support the 145 organisations on the interpretation of manual/aircraft documentation.
• Propose continuous improvement actions across Aer Lingus maintenance and engineering operations.
• Liaising with engine and other OEMs for any technical issues.

Your qualifications and key criteria

We are looking for an individual with experience / qualifications in the following areas:

• Engineering university degree or part 66 license.
• Basic understanding of all the disciplines involved in aircraft maintenance: systems, avionics, structures and engines.
• Able to make quick decisions and work under pressure.
• Ability to quickly interpret aircraft manuals.
• Proven analytical skills.
• Able to work independently and make decisions.
• Proficiency in the use of Office apps.
• Enthusiastic and flexible team member.
• Fluent in English, both written and spoken.
• Eligible to live and work in the EU.
• Hold a current unrestricted worldwide passport.
• Provide 2 verifiable references.
• Able to pass a strict airport security vetting procedure which includes a 5 year background check* or be in possession of a current airside pass for the airport this position is based in.

Closing Date: 29th of December 2025
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. If you have any questions or require any accommodations to support you in your application, please contact us at [e-mail].