Store Manager - Cannes

FRAME; Cannes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A luxury retail brand in Cannes is seeking a Store Manager responsible for the overall management and success of the store. The role requires achieving sales targets, providing exceptional customer experiences, and leading a high-performing team. Candidates should have proven retail management experience within a luxury environment, be fluent in French and English, and possess strong leadership abilities. This role offers an opportunity to represent a high-quality brand, collaborating with teams to ensure operational excellence.

Qualifications

• Proven experience in retail management within a luxury or premium brand environment.
• Fluent in French & English; a 3rd language is a plus.
• Ability to drive sales and grow business.
• Experience motivating and developing a team.
• Strong focus on customer service.

Responsabilités

• Achieve and exceed sales targets through effective strategies.
• Ensure exceptional personalized shopping experience for clients.
• Recruit, train, and manage a high-performing team.
• Manage day-to-day store operations and inventory control.
• Maintain store presentation and brand standards.

Connaissances

Retail management experience

Fluent in French

Fluent in English

Team leadership

Customer service orientation

Sales driving

Multitasking

Business acumen

Description du poste

Role Overview

Reporting to the Retail Manager, the Store Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location.

Responsibilities

Sales Leadership

• Achieve and exceed sales targets by developing and implementing effective sales strategies.
• Inspire and coach your team to deliver outstanding performance and customer engagement.
• Regularly analyze sales reports and KPIs to identify areas of opportunity.

Customer Experience

• Ensure all clients receive an exceptional, personalized shopping experience.
• Act as a brand ambassador by promoting FRAME’s values and vision to clients.
• Develop strong relationships with VIP clients to build customer loyalty and retention.

Team Management

• Recruit, train, and manage a high-performing team of sales associates.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals.
• Works with the HR Manager to process all new hire paperwork, status changes, departures, etc.

Operational Excellence

• Manage day-to-day operations, including stock management, inventory control, and visual merchandising.
• Ensure compliance with operational standards and policies.
• Monitor and address any operational challenges, ensuring a seamless customer journey.

Brand Representation

• Maintain the store’s presentation, ensuring it reflects FRAME’s high standards of style and quality.
• Collaborate with the Visual Merchandising team to execute seasonal updates and maintain brand identity.
• Foster a strong relationship with our LA team by providing feedback on products and activities.

Skills & Qualifications

• Proven experience in retail management within a luxury or premium brand environment.
• Fluent in French & English – a 3rd language will be welcomed
• Ability to drive sales and grow business.
• Experience motivating, leading and developing a team.
• Ability to prioritize and multitask.
• Passionate about customer service and selling.
• Solution oriented with a strong business acumen and corporate exposure.