Spanish (LATAM) Conversation Sentiment Evaluator

Welocalize; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global AI data company seeks Conversation Sentiment Evaluators to review AI conversations, assessing user satisfaction and emotional cues. Candidates should possess strong interpersonal skills and adapt to a flexible, remote working environment. The role requires excellent written communication in Spanish and English, with a focus on providing concise evaluations. Join a community committed to enhancing AI interactions while enjoying limitless flexibility and growth opportunities.

Prestations

Limitless Flexibility

Access to workshops on AI

Supportive global community

Qualifications

• Experience in teaching, coaching, counseling, or customer support is valued.
• Ability to read tone and nuance in written communication.
• Comfort with structured evaluation frameworks.

Responsabilités

• Review brief text-based conversations between users and AI.
• Assess user sentiment to gauge satisfaction levels.
• Identify emotional cues and provide evaluations.

Connaissances

High emotional intelligence

Excellent written communication skills in Spanish

Proficiency in English

Interpersonal awareness

Active listening

Description du poste

Overview

We are seeking individuals with high emotional intelligence, ideally with backgrounds in teaching, coaching, counseling, customer experience, or other people-focused roles, to join our team as Conversation Sentiment Evaluators. This role involves reviewing short AI–user conversations (typically 5–10 minutes per task) and determining whether the AI’s response met the user’s needs and emotional expectations.

What You’ll Do

• Review brief text-based conversations between users and an AI assistant.
• Assess user sentiment: Were they satisfied, neutral, frustrated, confused, or disengaged?
• Identify emotional cues, tone shifts, and contextual signals.
• Provide clear, concise evaluations based on predefined criteria.
• Flag scenarios where the AI’s response may have missed the mark or failed to address the user’s underlying intent.
• Offer short written rationales to support your evaluations.

Ideal Candidate

We are looking for individuals who naturally demonstrate high EQ and strong interpersonal awareness. Successful candidates may have experience in:

• Teaching or tutoring
• Coaching or mentoring
• Counseling or social work
• Customer support or client-facing roles
• Any field requiring active listening and interpretation of emotional context

Other qualities we value

• Ability to read tone and nuance in written communication
• Strong judgment and attention to detail
• Comfort following structured guidelines while applying natural human empathy
• Ability to complete short tasks independently and consistently

Requirements

• Excellent written communication skillsin Spanish (LATAM)
• Proficiency in English
• Strong command of conversational nuance and emotional interpretation
• Reliable access to a computer and internet connectionAbility to complete quick tasks with accuracy and consistency
• Comfortable working within evaluation frameworks (training provided)

Workload & Time Commitment

• Tasks take approximately 5–10 minutes each
• Flexible, task-based work that you can complete on your own schedule
• Volume may vary based on project needs

Why Join Welo Data?

✨ Limitless Flexibility

Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.

🌱 Limitless Growth

Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.

🌍 Limitless Support

Be part of a global contributor community with responsive guidance and support.

💡 Real Impact

Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.

How to Apply?

Apply now by answering a few quick questions to join our database and become part of our growing community.

About Welo Data

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.

At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.